Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Murphy

Joliet

Summary

Dynamic Food Service Program Manager with a proven track record at the Illinois Department of Corrections, excelling in strategic planning and team leadership. Expert in project management and stakeholder communications, successfully optimizing operations and enhancing team performance through targeted training initiatives. Committed to driving program success and regulatory compliance.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Food Service Program Manager

Illinois Department Of Corrections
06.2024 - Current
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Coached team members on professional development opportunities, contributing to improved overall performance.

Food Service Program Manger

Illinois Department Of Corrections
10.2022 - 06.2024
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Identified program obstacles and communicated possible impacts to team.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on productivity strategies to accomplish challenging goals.

Food Service Program Manager

Illinois Department Of Corrections
03.2022 - 10.2022
  • Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
  • Built teams to address project goals and objectives for multiple projects.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Coached team members on professional development opportunities, contributing to improved overall performance.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Coached team members on productivity strategies to accomplish challenging goals.

Food Service Program Manager

Illinois Department Of Juvenile Justice
01.2020 - 03.2022
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Established team priorities, maintained schedules and monitored performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.

Correctional Food Service Supervisor II

Illinois Department Of Corrections
05.2014 - 01.2020
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Maintained high-quality standards for food preparation, presentation, and taste across all menu offerings.

Correctional Officer

Illinois Department Of Corrections
02.2011 - 05.2014
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of individuals to identify and confiscate contraband and other prohibited items.
  • Maintained individuals safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching individuals, cells, and common areas.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.

Correctional Officer Trainee

Illinois Department Of Corrections
01.2011 - 02.2011
  • Enhanced individuals safety by conducting thorough cell searches and confiscating contraband items.
  • Aided in reducing recidivism rates through participation in inmate reentry programs focusing on life skills development.
  • Reduced incidents of violence by closely monitoring individuals behavior and intervening in disputes when necessary.
  • Established trust with individuals population through active listening skills, empathy, and respectful interactions that fostered positive relationships at the facility level.
  • Demonstrated adaptability in handling multiple tasks simultaneously, such as supervising recreational activities while remaining vigilant for any security risks.

President / General Manager

Patriot Subs LTD., DBA Obees Soup, Salad and Subs
07.2005 - 07.2009
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.

Education

No Degree - Business

Joliet Junior College
Joliet, IL

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strategic planning
  • Team leadership and direction
  • Training and development
  • Critical thinking
  • Team management
  • Team training and development
  • Operations management
  • Stakeholder communications

Certification

Food Protection Managers Certificate valid till 2029

Timeline

Food Service Program Manager

Illinois Department Of Corrections
06.2024 - Current

Food Service Program Manger

Illinois Department Of Corrections
10.2022 - 06.2024

Food Service Program Manager

Illinois Department Of Corrections
03.2022 - 10.2022

Food Service Program Manager

Illinois Department Of Juvenile Justice
01.2020 - 03.2022

Correctional Food Service Supervisor II

Illinois Department Of Corrections
05.2014 - 01.2020

Correctional Officer

Illinois Department Of Corrections
02.2011 - 05.2014

Correctional Officer Trainee

Illinois Department Of Corrections
01.2011 - 02.2011

President / General Manager

Patriot Subs LTD., DBA Obees Soup, Salad and Subs
07.2005 - 07.2009

No Degree - Business

Joliet Junior College

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Steven Murphy