Steven Moshe
Des Plaines
Summary
District Manager/Regional Manager with 18 years of proven expertise in managing operations, sales, and staffing across multiple locations. Achieved significant revenue growth through strategic improvements and enhanced brand visibility. Skilled in leading and motivating teams to exceed performance targets.
Overview
8
8
years of professional experience
Work History
District Manager
Gowireless
Chicago
02.2022 - 11.2022
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
Regional Business Manager
Gowireless
Sacramento
02.2022 - 11.2022
- Developed and executed sales strategies to secure strategic partnerships, increasing market share by 15% across multiple regions.
- Achieved regional sales targets by leading a team of 15 representatives, driving 20% district sales revenue growth within the first year through B2B initiatives.
- Conducted market research to identify customer needs and optimize vendor negotiations, reducing operational expenses by 10%.
- Improved customer satisfaction by 20% by implementing a feedback system, and strengthening client relationships.
- Spearheaded B2B sales expansion in California and Hawaii, earning Top Business Manager recognition in 2020 for exceeding sales objectives.
- Collaborated with internal teams to deliver training on SMB/B2B functions, enhancing team performance, and client engagement.
Store Manager
Sprint
Chicago
01.2017 - 01.2018
- Developed business strategies to expand customer base and optimize profitability, achieving national recognition as the top-ranked store in 2017.
- Delivered sales presentations and trained staff to exceed sales targets, earning Pinnacle Club recognition for outstanding performance.
- Analyzed market trends to align operations with customer needs, improving customer satisfaction and operational efficiency.
Store Manager
Wireless Vision, T-Mobile
Chicago
03.2015 - 02.2017
- Executed sales strategies to increase customer engagement and profitability, earning Store of the Year for the Chicago North Market in 2017.
- Built and maintained client relationships through personalized service, consistently achieving sales targets.
- Trained and motivated teams to deliver exceptional customer experiences, securing the #1 nationwide store ranking in September 2017.
Education
High School Diploma -
Von Steuben High School
Chicago, IL07-2000
Skills
- Sales strategies and revenue growth
- Client relationship management
- Market research and industry trends
- Sales presentations and proposals
- Cross-functional collaboration
- Customer satisfaction and feedback systems
- Microsoft Office Suite proficiency
- B2B sales and partnerships
- Critical thinking and problem-solving
- Inventory management
- Customer relationship management
- Team leadership
- Sales strategy
- Performance evaluation
- Employee training
- Communication and interpersonal skills
- Adaptability and goal orientation
Languages
English
Full Professional
Armenian
Full Professional
Assyrian
Full Professional
Timeline
District Manager
Gowireless
02.2022 - 11.2022
Regional Business Manager
Gowireless
02.2022 - 11.2022
Store Manager
Sprint
01.2017 - 01.2018
Store Manager
Wireless Vision, T-Mobile
03.2015 - 02.2017
High School Diploma -
Von Steuben High School
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