Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephon Sturghill

Chicago

Summary

Tech-savvy Slot Technician possessing in-depth knowledge of gaming machine circuitry, installation procedures, assembly and maintenance. Offering 3 years of experience monitoring and repairing slot machines. Skillful in effectively identifying malfunctions, troubleshooting, and adjusting electro-mechanical and electronic equipment to optimize efficiency. Collaborative team player comfortable working with minimal supervision and managing multiple tasks simultaneously.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

10
10
years of professional experience

Work History

Slot Technician

Gold Rush Gaming
08.2023 - 09.2024
  • Coordinated, managed and organized special projects relevant to new machine installations, conversions, slot moves, player tracking and signs.
  • Conducted routine inspections to verify compliance with gaming control.
  • Adjusted VGTs and RTs electronic and electro-mechanical equipment to verify maximum efficiency.
  • Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
  • Interacted with casino customers by answering questions, addressing concerns and handling escalations.

Slot Technician

Elite Gaming
05.2023 - 08.2023
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.
  • Wrote technical reports and developed graphs, schematics and charts to describe and illustrate system operating characteristics, malfunctions and functional limitations.
  • Adjusted VGTs and RT electronic and electro-mechanical equipment to verify maximum efficiency.

Rideshare Driver

Uber
05.2018 - 05.2023
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Cable Technician

Cavo Communications
08.2018 - 01.2021
  • Provided training on use, troubleshooting, and calibration of equipment.
  • Repaired and updated equipment to conform to company-wide standards.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Researched and evaluated new technologies for use in cabling and telecommunications systems.

Direct Embroidery Operator

Cintas
06.2016 - 05.2018
  • Operating multiple embroidery machines to embroider names, initials or decorative design logos on garments.
  • Distributing workload of prepared garments from staging to operators machines.
  • Use Barcode scanning gun to update box location amongst the DE department.
  • Operated computerized embroidery machine to complete work to order specification.
  • Calibrated machine settings for stitch length, tension and spacing to optimize efficiency.

Cell Operator

Jernberg Industries
03.2015 - 06.2016
  • Operate the stations within the cell as trained.
  • Monitor the mechanical and automated systems that cut the billets, set the dies, cycle the press and lubricate the system.
  • Monitored gauges, meters, and control panels to obtain information about equipment temperatures and pressures
  • Modified machine settings to accommodate different materials.
  • Maintained production records such as quantities, dimensions, and thicknesses of process materials.

Slot Technician

Universal Gaming Group
10.2024 - 05.2025
  • Adjusted VGTs and RTs electronic and electro-mechanical equipment to verify maximum efficiency.
  • Patrolled assigned areas to verify players adherence to regulations and proper machine function.
  • Filled, maintained and rotated products and displays to create attractive arrangements, promote customer interest and drive sustained sales.
  • Coordinated, managed and organized special projects relevant to new machine installations, conversions, slot moves, player tracking and signs.
  • Conducted routine inspections to verify compliance with gaming control.
  • Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Wrote technical reports and developed graphs, schematics and charts to describe and illustrate system operating characteristics, malfunctions and functional limitations.

Education

High school diploma -

World Language High School
Chicago, IL

Skills

  • Machine maintenance
  • Gaming regulations
  • Software configuration
  • Electrical troubleshooting
  • Hand tool expertise
  • Hardware installation
  • Guest services
  • Documentation and reporting
  • Excellent communication
  • Data management
  • Continuous improvement
  • Problem-solving

Accomplishments

  • Achieved 3 "Employee of the month" rewards through effectively helping with work orders and projects.
  • Safe driving award for having no incidents for over a year.
  • Resolved product issue through consumer testing.

Timeline

Slot Technician

Universal Gaming Group
10.2024 - 05.2025

Slot Technician

Gold Rush Gaming
08.2023 - 09.2024

Slot Technician

Elite Gaming
05.2023 - 08.2023

Cable Technician

Cavo Communications
08.2018 - 01.2021

Rideshare Driver

Uber
05.2018 - 05.2023

Direct Embroidery Operator

Cintas
06.2016 - 05.2018

Cell Operator

Jernberg Industries
03.2015 - 06.2016

High school diploma -

World Language High School

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