Stephen Lake
Carterville
Summary
I am 23 years old that has quickly worked up the ranks of management in 3 years. I have worked countless overtime and have come in for my work on my days off numerous times. I strive in working hard and in excellence. I get along with others well and have become a trainer in teaching new hires. I look forward to stronger opportunities in my career and my personal life.
Overview
6
6
years of professional experience
Work History
Grocery Team Lead
Benton Walmart
Benton
02.2026 - Current
- Supervised daily operations of grocery department team members.
- Managed inventory levels, ensuring stock availability and maintaining product freshness.
- Coordinated product displays, increasing customer engagement and improving product visibility.
- Trained new employees on company policies and best practices.
- Facilitated communication between team members and management for workflow efficiency.
- Implemented safety protocols to maintain a secure shopping environment.
- Resolved customer inquiries and complaints promptly and professionally.
- Cultivated strong customer relationships through attentive and responsive service.
- Provided feedback to management regarding areas of improvement within the department.
Stocking and Unloading Team Lead
Benton Walmart
Benton
06.2024 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Supervised daily operations and coordinated team activities, enhancing workflow efficiency.
- Trained new staff on processes and procedures, facilitating quicker integration into the team.
- Delegated tasks appropriately according to individual skill sets.
- Identified opportunities for process improvements and implemented changes.
- Conducted performance appraisals, delivering feedback and identifying improvement areas for team growth.
Stocking and Unloading Associate
Benton Walmart
Benton
05.2020 - Current
- Unloaded merchandise from delivery trucks into backroom for stocking.
- Collaborated with team members to restock shelves and effectively display merchandise, enhancing product visibility.
- Organized backroom areas for optimal space utilization and to support efficient stocking processes.
- Trained new associates on store policies, procedures, and customer service standards to ensure consistent service quality.
Park Associate
Benton Park
Benton
05.2023 - 07.2023
- Ensured cleanliness and safety of park facilities and grounds to enhance visitor experience.
- Ensured proper use of all equipment, including playgrounds, sports fields, pavilions, and shelters.
- Operated park equipment for maintenance tasks to support optimal park functionality.
- Collaborated with team members to streamline service processes and enhance visitor satisfaction.
Education
Associate of Arts - English
Rend Lake College
Rend Lake, Ina Illinois05-2023
High School Diploma -
Benton High School
Benton, IL05-2022
Skills
- Inventory management
- Quality control
- Process improvement
- Employee training
- Team leadership
- Customer relationship management
Timeline
Grocery Team Lead
Benton Walmart
02.2026 - Current
Stocking and Unloading Team Lead
Benton Walmart
06.2024 - Current
Park Associate
Benton Park
05.2023 - 07.2023
Stocking and Unloading Associate
Benton Walmart
05.2020 - Current
Associate of Arts - English
Rend Lake College
High School Diploma -
Benton High School