STEPHEN H. LANNOM
Hecker
Summary
Experienced with logistics coordination and transportation management. Utilizes strategic planning to enhance route efficiency and minimize delays. Track record of maintaining compliance with transportation regulations.
Overview
8
8
years of professional experience
Work History
Global Transportation Specialist I
Worldwide Technology
01.2021 - Current
- Create and update CCCs.
- Experienced in creating BOLs.
- Organize and maintain domestic and international documents.
- Fostered culture of continuous improvement, encouraging feedback and suggestions from all team members.
- Enhanced customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Analyze Data and Store properly.
- Coordinated scheduled Pick Ups and communicated changes to customers.
- Ensured timely deliveries by closely monitoring performance metrics and addressing potential issues promptly.
- Worked with service providers to resolve issues and correct delays.
Warehouse Associate
Worldwide Technology
11.2019 - 01.2021
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Assist with inventory through cycle counts.
- Receive and put away products.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Maintained clean, orderly work environment free of hazards.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Co-Manager
Journeys
01.2018 - 01.2019
- Controlled inventory and assisted with audit counts.
- Maintained store cleanliness and organization.
- Ensured all employees completed their tasks.
Assistant Manager / Delivery Driver
Domino's
01.2017 - 01.2018
- Prepared pizzas according to customer orders.
- Ensured all toppings were filled and counted correctly at the end of the shift.
- Maintained cleanliness and sanitation during operations.
- Secured accurate end-of-night deposits.
- Delivered pizzas to customers, ensuring satisfaction with their orders.
Education
High School -
New Athens Community High School
New Athens, IL01.2013
Skills
- Microsoft Word
- Microsoft Excel
- Salesforce
- Oracle
- Asset Insite
- Documentation management
- Transportation planning
- Documentation skills
- International shipping
- Logistics management
Timeline
Global Transportation Specialist I
Worldwide Technology
01.2021 - Current
Warehouse Associate
Worldwide Technology
11.2019 - 01.2021
Co-Manager
Journeys
01.2018 - 01.2019
Assistant Manager / Delivery Driver
Domino's
01.2017 - 01.2018
High School -
New Athens Community High School
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