Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Stephen Gabriel Hurley

Chicago

Summary

Dynamic and reliable professional with a proven track record at Ravinia Music Festival, excelling in critical thinking and guest relations. Demonstrated adaptability and teamwork while ensuring optimal parking solutions and addressing customer concerns. Committed to safety and efficiency, leveraging strong problem-solving skills to enhance service quality in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Parking Lot Attendant

Ravinia Music Festival
Highland Park
05.2022 - 09.2024
  • Responsible for guiding drivers toward optimal seating.
  • Used real-time critical thinking skills to mitigate accidents and maximize usable space.
  • Handled complaints from customers in a professional manner while adhering to company policies.
  • Provided customer service and information, answered questions and gave directions.
  • Ensured that all vehicles parked onsite were properly registered and authorized to be there.

Depaul Crew Staff Member

DePaul University
Chicago
09.2021 - 05.2024
  • Responsible setting up decorations and furniture for events
  • In charge of accommodating current students and guests
  • Help with Student Center maintenance

Distribution and Food Sorter

Northern Illinois Food Bank
Park City
01.2014 - 01.2020
  • Sort large corporate food donations into distribution packages for community food pantries and soup kitchens.
  • Organized before and after school care snack packages.
  • Initiated safety and quality control checks of expiration dates.

Team & Safety Leader

Catholic Heart Workcamp
Indian Hill
06.2016 - 08.2018
  • Company Overview: Saint Mary of Vernon Church, Indian Hill IL
  • Responsible for the planning, health, safety, and reflection of assigned team members on annual summer service trip
  • Conducted pre-work site inspections to determine appropriate manpower and equipment needs
  • Controlled and maintained safety supplies, equipment, and inventory

Education

Bachelor of Science - Game Design

DePaul University
Chicago, IL
06.2024

Skills

  • Critical thinking
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Time management
  • Problem-solving aptitude
  • Active listening
  • Oral communication
  • Radio communication
  • Wheelchair assistance
  • Guest relations
  • Reliable and punctual

Activities

Mundelein High School, Swim Team, Cross Country Team, Honors Symphonic Winds Band, Jazz Band, Marching Band, Four years

Timeline

Parking Lot Attendant

Ravinia Music Festival
05.2022 - 09.2024

Depaul Crew Staff Member

DePaul University
09.2021 - 05.2024

Team & Safety Leader

Catholic Heart Workcamp
06.2016 - 08.2018

Distribution and Food Sorter

Northern Illinois Food Bank
01.2014 - 01.2020

Bachelor of Science - Game Design

DePaul University

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Stephen Gabriel Hurley