Stephany Troche
Hometown
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
9
9
years of professional experience
Work History
Bartender and Server
Paisans Pizzeria - West Lawn
04.2021 - 12.2024
- Served high customer volumes during special events, nights, and weekends by providing excellent service and crafting high-quality cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
School Bus Driver
Grand Prairie Transit
01.2016 - 04.2021
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
Education
High School Diploma -
Thomas Kelly High School
Chicago, IL05-2009
Skills
- Strong multitasking
- Customer service expertise
- Team player attitude
- Outgoing personality
- Dependable and reliable
- Menu memorization
- Responsible alcohol service
- Effective communication skills
- Safety-focused
- Special needs assistance
Timeline
Bartender and Server
Paisans Pizzeria - West Lawn
04.2021 - 12.2024
School Bus Driver
Grand Prairie Transit
01.2016 - 04.2021
High School Diploma -
Thomas Kelly High School
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