Stephan (Tre) Diontre Garner
Bloomington
Summary
Eager to utilize exceptional organizational and analytical skills in a data-focused position, contributing to informed, data-driven strategies and outcomes.
Well-accomplished professional and Air Force Veteran adept in orchestrating operations, optimizing team performance, and enhancing customer experiences. Skilled in strategic planning, event coordination, and problem resolution, with a talent for nurturing client relationships and managing detailed organizational procedures. Demonstrates a keen ability to delegate tasks effectively, leveraging team strengths to meet and exceed operational goals. Exhibits exceptional proficiency in maintaining and safeguarding confidential data, coupled with a proactive approach to identifying and tailoring solutions to meet diverse customer needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Coordinator
Caterpillar
05.2022 - 10.2024
- Assisted in loading 10,000 dealer codes a month through Tableau and Excel and calculating dealer progression for Construction Industries Services Division
- Demonstrated exceptional organizational abilities by developing, maintaining, and structuring project plans, reports, and other essential documents
- Managed a project named (PRISM) created as an end to end digital platform connecting the supply base to the mine face; Implementing over 20 plus Dealers and saving 1% of Caterpillars total revenue
- Drove project deployments and implementations, initiating and managing weekly control meetings to ensure consistent progress
- Led and facilitated workshops and stakeholder meetings, crafting strategic Contingency/RACI plans to align with project goals
- Created three standardized modular project plans for the Procurement Division for governance and compliance with a year deadline before being presented to SVP. Project was finished in 10 months, under budget, and with minimized risk and fully allocated resources.
- Developed a Customer Onboarding Project for the Electric Power and Transportation Division; This project serves as a Digital Dashboard between the Cat Dealer & Customer implementing to 59 Dealers
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Fitness Center Team Lead
Heartland Community College
08.2017 - 05.2022
- Served as the key contact for the athletic director, addressing visitor inquiries and concerns
- Trained new staff on facility operations, protocols, and best practices
- Organized and oversaw various events, such as tournaments and community activities
- Provided tours and instructions to ensure safe and correct use of facility equipment.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Shift Lead Manager
Fusion Brew
02.2018 - 03.2022
- Managed shift operations, effectively assigning responsibilities and mentoring team members through their tasks
- Assigned duties to optimize each team member's unique skills and strengths
- Executed organizational tasks including merchandise loading and stocking, cash register reconciliation, and inventory management
- Trained new employees, providing comprehensive guidance on shift duties, company procedures, and policies
- Resolved challenging issues in real-time, ensuring the highest standards of customer service are maintained
- Coordinated and supported a variety of events (e.g., weddings, school functions, birthdays), overseeing all details from setup to breakdown.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
Business Management Services
United States Air Force
02.2014 - 09.2015
- Delivered outstanding customer service by collaboratively addressing prioritizing service issues
- Fostered lasting client relationships through trust, effective communication, and informed support
- Managed and updated confidential client data in physical and digital forms, ensuring accuracy and currentness
- Researched extensively to identify and recommend products and services tailored to unique customer requirements and challenges.
- Improved team productivity by providing comprehensive training programs for new employees.
- Streamlined management processes by implementing efficient organizational systems and procedures.
Education
Bachelor of Arts in Philosophy & Minor in Political Science -
Illinois State University
05.2022
Skills
- Data Analysis
- Strategic Planning
- Problem Solving
- Data Interpretation
- Trend Analysis
- Operational Management
- Detail-Oriented
- Data Visualization
- Analytical Thinking
- Decision Support
- Information Management
- Quantitative Analysis
- Process Improvement
- Project Coordination
- Client Relationship Management
- Team Collaboration
- Communication Management
- Data Integrity
- Organizational Skills
- Technical Proficiency
- Microsoft Project
- Microsoft Planner
- Power BI
- Tableau
- R
- Excel
- Google Sheets
- PowerPoint
- Python
- SQL
- Problem-Solving
- Detail Oriented
- Time Management
- Quick Learner
- Documentation management
- Customer service
- Team leadership
- Data collection
Certification
Coursera- Google Data Analytics 2024
Timeline
Project Coordinator
Caterpillar
05.2022 - 10.2024
Shift Lead Manager
Fusion Brew
02.2018 - 03.2022
Fitness Center Team Lead
Heartland Community College
08.2017 - 05.2022
Business Management Services
United States Air Force
02.2014 - 09.2015
Bachelor of Arts in Philosophy & Minor in Political Science -
Illinois State University
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