Stephanie VanDeCasteele
Port Byron,IL
Summary
Proven HR Manager with a track record of enhancing employee relations and payroll processing efficiency at Port Byron State Bank and First Trust & Savings Bank. Leveraged administrative skills and conflict management to streamline operations, achieving a significant reduction in financial discrepancies. Excelled in maintaining compliance and fostering a collaborative work environment, demonstrating a keen ability to balance detailed regulatory knowledge with strong interpersonal skills. Established bookkeeping skills with proficiency in balancing of ledger, correspondent and internal accounts, daily NSF decisions, Online Banking and Bill Payment management, Accounts Payable processing and management, Customer Relations, Reporting, supervise bookkeeping staff and other duties as assigned.
Overview
18
18
years of professional experience
Work History
Human Resources Assistant
Clock Tower Community Bank
12.2019 - 01.2020
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Updated and maintained employee attendance records.
- Compiled employee records from individual departments to maintain central files.
Human Resources Manager/Loan Administrator
First Trust & Savings Bank
12.2015 - 12.2019
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Organized and led staff orientation programs and training to promote collaboration.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Maintained organized records, facilitating efficient retrieval of information for audits and regulatory examinations.
- Worked closely with borrowers to gather required documentation, ensuring timely submission and approval of loans.
- Ordered information such as credit reports, environmental assessments, and property appraisals.
- Collaborated with Loan Officers to ensure accurate documentation and compliance with lending regulations.
- Maintained confidentiality of sensitive client information, adhering strictly to company policies as well as federal privacy laws regulating financial institutions.
- Managed transfer of files for underwriter approval, mortgage loan handling, and closing process, resulting in speedier workflows.
- Maintained compliance with Fair Lending Practices, Home Mortgage Disclosure Act guidelines, Truth in Lending Act requirements and bank policies.
- Monitored key dates to obtain information by deadlines.
- Streamlined communication between departments, resulting in improved collaboration throughout the loan process.
- Coordinated with third-party vendors for appraisals, title searches, and other necessary reports required for loan approval.
- Answered inquiries and provided superior customer service to clients.
- Set up files using loan officer checklist and submitted on-time for processing.
Human Resources Manager/ Bookkeeping Supervisor
Port Byron State Bank
02.2002 - 12.2015
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Streamlined bookkeeping processes by implementing efficient organizational systems, reducing errors and improving overall accuracy.
- Ensured compliance with regulatory requirements through meticulous record-keeping and prompt filing of necessary documentation.
- Managed month-end and year-end closing.
- Increased productivity of bookkeeping team by providing ongoing training and support on software and best practices.
- Assisted in the successful completion of external audits by providing thorough documentation and answering auditor inquiries promptly.
- Kept bookkeeping operations in full compliance with legal statutes.
- Implemented an effective document retention policy that ensured the secure storage of sensitive financial information while allowing for easy retrieval when needed.
- Maintained and processed Accounts Payable.
- Completed payroll for employees and maintained detailed records of procedures.
- Reconciled and corrected issues of General Ledger, Correspondent Accounts, and Internal Accounts daily.
- Safe Act Manager.
- Online Banking Management.
- Bill Payment Management.
- Process Stop Payments, Regulation E Disputes, Daily NSF report and other items as needed.
- Supervise and Back-up Bookkeeper as needed.
- Completed bi-weekly payroll for 30+ employees.
Education
No Degree - General Educaction
Blackhawk College
Moline, ILHigh School Diploma -
Riverdale High School
Port Byron, IL05.1998
Skills
- Human Resources Responsibilities
- Payroll Processing and Administration
- Microsoft Office and Docusign
- Benefits Administration
- Bookkeeping Management
- Safe Act Management
- Accounts Payable Management
- Online Banking and Bill Payment Management
Volunteer Work
Volunteered at Riverdale Elementary as needed from 2018-2024. Helped teaching staff with activities, photocopies for daily assignments, creating and uploading documents for Seesaw, testing for certain curriculum and other duties as assigned.
Volunteered at RICCA painting, landscaping and other duties as assigned during "Day of Kindness" with Port Byron State Bank.
Participated in many parades during both of my careers with Port Byron State Bank and First Trust & Savings Bank.
Volunteered at St. Patrick Church in Colona for their annual toys for tots drive.
References
Provided upon request
Timeline
Human Resources Assistant
Clock Tower Community Bank
12.2019 - 01.2020
Human Resources Manager/Loan Administrator
First Trust & Savings Bank
12.2015 - 12.2019
Human Resources Manager/ Bookkeeping Supervisor
Port Byron State Bank
02.2002 - 12.2015
No Degree - General Educaction
Blackhawk College
High School Diploma -
Riverdale High School
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