Stephanie Rankin
Chicago
Summary
Skilled EMT with a proven track record at Superior Air-Ground Ambulance Service Inc., adept in emergency vehicle operation and critical decision-making. Demonstrated ability to manage high-pressure situations and effectively communicate with hospital staff, ensuring optimal patient care. Enhancing team performance through strategic leadership and training.
Overview
8
8
years of professional experience
Work History
Mental Health Specialist
Hartgrove Behavioral Health System
Chicago, Illinois
09.2023 - 05.2025
- Provided patient care to patients dealing with mental health crisis
- Built rapport with patients to provide individualized care
- Perform all crisis intervention techniques and respond to code situations
- Monitor and ensured patient safety via continuous 15 minute rounding
- Completed documentation on patients
EMT - Emergency Medical Technician
Superior Ambulance Service
Elmhurst, Illinois
11.2022 - 02.2025
- Facilitated seamless handoffs to hospital staff through comprehensive documentation and verbal reports of patient care provided during transport.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
- Assisted paramedics with advanced life support interventions when necessary, acting as an integral part of the emergency response team.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital signs machines.
- Maintained accurate documentation of patient assessments and treatments.
Shift Manager
MOD Pizza
Evergreen Park, Illinois
07.2017 - 08.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Emergency Medical Technician -
Superior Ambulance
Elmhurst, Illinois11.2022
High school diploma - undefined
Morton East High School
Cicero, Illinois06.2016
Skills
- Communication Skills
- Customer service
- Time management
- Restaurant experience
- Bilingual
- Basic Life Support
- Airway Management
- Patient Lifting
- Proper Documentation
- Emergency Vehicle Operation
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Mental Health Specialist
Hartgrove Behavioral Health System
09.2023 - 05.2025
EMT - Emergency Medical Technician
Superior Ambulance Service
11.2022 - 02.2025
Shift Manager
MOD Pizza
07.2017 - 08.2022
High school diploma - undefined
Morton East High School
Emergency Medical Technician -
Superior Ambulance