Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Lyle

Chicago

Overview

9
9
years of professional experience

Work History

Risk Analyst

Paddle
12.2022 - Current
  • Review daily risk alerts
  • Create and perform risk reviews on sellers' business model, processing activity, chargebacks, and fraud.
  • Analyze risk factors and trends to inform strategic decision-making processes.
  • Collaborate with cross-functional teams to identify potential risks and implement mitigation strategies.
  • Improve decision-making processes by providing insightful recommendations based on thorough risk analysis.
  • Help train new analyst on daily tasks and tools.

Risk Analyst

Braintree - A PayPal Service
06.2019 - 12.2022
  • Perform in-depth investigations on various merchant business models, processing activity, identity theft, fraud, and compliance risk indicators
  • Manage 20-40 cases of varying risk exposures, industries, and SLAs
  • Re-underwrite businesses for chargeback and credit risk to adjust monitoring parameters
  • Communicate with merchants and work with internal teams to ensure smooth merchant experience while mitigating risk
  • Analyze audit findings from partnering banks, card companies, and PayPal to assist merchants with implementing audit recommendations
  • Provide advice and assist merchants with cardholder fraud, cybersecurity, and bot/script attack prevention
  • Submit SARs and add merchants to MATCH
  • Train new team members on daily tasks and tools

Investigative Support Analyst

U.S Postal Inspection Service (West River Group)
11.2016 - 06.2019
  • Examined and investigated data on suspicious changes of address that may be linked with identity theft and mail fraud of postal customers and businesses
  • Analyzed trends and patterns of suspicious and fraudulent changes of address
  • Worked, communicated, and reported with the cyber/analytical team in various parts of the country

Education

Criminal Justice, Minor - Spanish

Michigan State University
05.2016

Skills

  • Microsoft Office
  • Google Workplace Apps
  • Zendesk
  • Salesforce
  • Kustomer
  • Retool
  • Tableau
  • Looker
  • Dedicated team player
  • Fast Learner
  • Analytical and Problem-Solving skills

Timeline

Risk Analyst

Paddle
12.2022 - Current

Risk Analyst

Braintree - A PayPal Service
06.2019 - 12.2022

Investigative Support Analyst

U.S Postal Inspection Service (West River Group)
11.2016 - 06.2019

Criminal Justice, Minor - Spanish

Michigan State University

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Stephanie Lyle