Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Stephanie Lopez

Woodridge

Summary

Enthusiastic and reliable server with experience at Wasabi Restaurant & Bar, excelling in customer service and allergy awareness. Skilled in menu memorization and compliance with local alcohol laws, ensuring a safe and enjoyable environment for guests with an engaging personality. Anticipating customer needs to facilitate enjoyable dining experiences while complying with local alcohol laws to ensure customer safety. Providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Restaurant Hostess

Wasabi Restaurant & Bar
04.2022 - Current
  • Maintained cleanliness even with tables in use and reset them after use to keep the dining room and work areas clean.
  • Displayed enthusiasm in greetings to set a positive tone for the entire dining experience.
  • Explained menu items with appropriate recommendations and addressed allergy concerns.
  • Served food and beverages promptly with the needs of customers in mind.
  • Learned and followed local alcohol laws to keep restaurants compliant with regulations.
  • Worked with POS system to place orders, manage bills, and handle to-go orders
  • Resolved customer complaints professionally to maintain a favorable reputation.
  • Trained new hostesses and servers on best practices for treating customers and restaurant policies to maintain high standards of service.
  • Employed communication practices with kitchen staff to inform them about any special requests & deliver customer meals on time.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Carried out complete opening and closing duties to keep the restaurant working efficiently.
  • Strategically timed check-ins with customers to take orders and confirm fulfillment with meals after delivery, and taking time to correct any problems.

Education

High School Diploma -

Downers Grove North High School
Downers Grove, IL
05-2023

Skills

  • Team member support
  • Food inspection
  • Menu memorization
  • Bussing
  • Hostess support
  • Beverage preparation
  • Order delivery practices
  • Customer service
  • Calm demeanor
  • Allergy awareness
  • Liquor, wine, and food service
  • Guest seating

Certification

  • ServSafe - Food Handler

Languages

Spanish
Limited Working

Interests

  • Gym Workouts
  • Bread Making
  • Road Trips
  • Baking
  • Swimming
  • Hiking

Timeline

Server/Restaurant Hostess

Wasabi Restaurant & Bar
04.2022 - Current

High School Diploma -

Downers Grove North High School

Similar Profiles

CREATE PROFILE
Stephanie Lopez