Stephanie Lancaster
Fox Lake,IL
Summary
Dynamic professional with a proven track record at Advocate Health Care, adept in customer relations and possessing strong planning abilities. Excelled in optimizing project outcomes and enhancing business processes through strategic planning and effective coaching. Skilled in Epic Training, ensuring seamless transitions and improved operational efficiency.
Professional advisor with strong track record in leading cross-functional teams to deliver impactful projects. Known for adapting to changing requirements and driving results through strategic planning and effective communication. Expertise includes project management, risk assessment, and stakeholder engagement. Reliable and collaborative, consistently ensuring successful project outcomes.
Overview
20
20
years of professional experience
Work History
Project Advisor
Advocate Health Care
05.2022 - 10.2024
- Consulted with team members to address issues and implement effective solutions.
- Achieved project success by providing expert advice on project scope, cost estimation, and risk management strategies.
- Prepared comprehensive documentation including project proposals, status reports, and closeout summaries for stakeholders'' review.
- Supported clients throughout the entire life cycle of their projects to ensure smooth transitions from initiation to closure stages.
- Managed independent providers and their staff, provisioning access to EpicCare Link.
Business Analyst
Advocate Health Care
06.2018 - 05.2022
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Unit Secretary
Advocate Health Care
07.2004 - 06.2018
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Skills
- Customer relations skills
- Coaching skills
- Planning abilities
- Activity Planning
- Epic Training
Timeline
Project Advisor
Advocate Health Care
05.2022 - 10.2024
Business Analyst
Advocate Health Care
06.2018 - 05.2022
Unit Secretary
Advocate Health Care
07.2004 - 06.2018
Similar Profiles
Nichole NorrisNichole Norris
Coding Reimbursement Specialist Lead at Advocate Health CareCoding Reimbursement Specialist Lead at Advocate Health Care
Dawn GruberDawn Gruber
Assistant Coach at Advocate Health CareAssistant Coach at Advocate Health Care
Shirley Marshall - JonesShirley Marshall - Jones
Case Manager RN at Advocate Health CareCase Manager RN at Advocate Health Care
Kayley StarlingKayley Starling
Business Office Manager - Perioperative Services at Advocate Health CareBusiness Office Manager - Perioperative Services at Advocate Health Care
Morgan GuinnMorgan Guinn
Patient Care Technician at Northwestern HospitalPatient Care Technician at Northwestern Hospital