Stephanie Gamez
Chicago
Summary
A highly professional aviation service provider prepared to bring strong customer service acumen and safety compliance expertise to role. Known for fostering teamwork and delivering reliable service in dynamic environments. Skilled in conflict resolution and emergency response, consistently ensuring passenger satisfaction and safety.
Professional yoga practitioner prepared for this role. Skilled in various yoga techniques and teaching methods, fostering calm and supportive environment. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability, flexibility, and deep understanding of physical and mental wellness practices.
Overview
11
11
years of professional experience
Work History
Flight Attendant
United Airlines
Chicago, IL
08.2022 - Current
- Ensured passenger safety through adherence to FAA regulations and company policies.
- Delivered exceptional customer service by addressing passenger inquiries and resolving issues promptly.
- Conducted pre-flight safety checks and ensured compliance with emergency protocols.
- Collaborated with flight crew to coordinate efficient cabin operations during flights.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
-
Yoga Teacher
Self-employeed
Online/In Person
07.2022 - Current
- Conducted beginner and intermediate level of Vinyasa Yoga, Yoga Nidra and Restorative Yoga classes for students.
- Provided guided mediation for each class to help center the students and bring out the best for practice for each individual.
- Address incorrect movements and reposition students.
- Developed and implemented customized yoga sequences tailored to diverse student needs.
- Facilitated workshops on mindfulness and wellness, enhancing community engagement and student retention.
- Cultivated a supportive classroom environment that encouraged personal growth and self-discovery among students.
- Established a welcoming and inclusive environment for students of all skill levels, fostering community growth.
- Planned, set up and led yoga classes for beginner through advanced practitioners.
- Tailored each yoga session according to the specific goals, abilities, and preferences of individual students or groups.
- Developed new yoga skills through continuous study and practice.
Flight Attendant
PSA Airlines
Philadelphia, PA
11.2018 - 08.2022
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets. Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order. Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Determine special assistance needs of passengers such as small children, the elderly, or disabled persons. Prepare passengers and aircraft for landing, following procedures. Administer first aid to passengers in distress.
Assistant Manager
Abercrombie and Fitch
Phoenix-Scottsdale, AZ
12.2015 - 05.2018
- Manages operational tasks by utilizing resources efficiently, prioritizing detailed assessments, and setting high prospects [resulting in over $375,000 in quarterly sales], and abstracts business goals daily.
- Recruits, hires, trains, and mentor other employees; uses engaged customer service to promote buyer-loyalty.
- Reduced a store-shortage shrink from 7.15% to 2.05% within a two-year period by utilizing a reduction plan.
- Led team in achieving sales targets through effective merchandise presentation and customer engagement.
Education
Yoga Retreat Workshops - Yoga
Lucia Yoga
Spain 04-2026
Yoga Retreat 50hrs of Continued Education - Yoga
Zazyoga
Bali, Indonesia 04-2024
200hr Yoga Teacher Training - undefined
Zazyoga
Online (Based in Bali)07-2022
Certificate of Completion - undefined
Flight Attendant Prep Academy
Phoenix, AZ08-2018
Bachelor in Arts - Filmmaking Practices,
Arizona State University
Tempe, AZ05-2015
Minor - Theatre
Arizona State University
Tempe, AZ05-2015
Study Abroad Summer Program - Italian Cinema
The American University of Rome
Rome, Italy06-2014
Skills
- Strong Communication & Leadership skills
- Personable, Adaptable & a Fast Learner
- Training and coaching
- Outgoing and Optimistic Attitude
- Ability to Train Others and Manage effectively
- Bi-Lingual in English and Spanish
- Energetic, Positive, & Exceptional Customer Service
- Strong Work Ethics & Detail-Oriented
- Strong work ethic
- Attention to detail
- First aid
- Customer service
Accomplishments
- Omega Phi Alpha (Phi Chapter) – Sisterhood Vice President 2014 Arizona State University
- Deans List - Fall'12, Spring'13, Fall'13, Spring'14, Fall'14, Spring'15; Arizona State University
DIVERSITY EXPERIENCE
- Backpack through South America 2022
- Backpack through Asia 2018
- Graduated from Flight Attendant Prep Academy with Honors
- Proficient in Airport Codes, Military Times and Airline Lingo
- Bi-Lingual in Spanish and English
- Proficient in Time Zones and US Geography
- Been to 36 countries
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Flight Attendant
United Airlines
08.2022 - Current
Yoga Teacher
Self-employeed
07.2022 - Current
Flight Attendant
PSA Airlines
11.2018 - 08.2022
Assistant Manager
Abercrombie and Fitch
12.2015 - 05.2018
200hr Yoga Teacher Training - undefined
Zazyoga
Certificate of Completion - undefined
Flight Attendant Prep Academy
Yoga Retreat Workshops - Yoga
Lucia Yoga
Yoga Retreat 50hrs of Continued Education - Yoga
Zazyoga
Bachelor in Arts - Filmmaking Practices,
Arizona State University
Minor - Theatre
Arizona State University
Study Abroad Summer Program - Italian Cinema
The American University of Rome