STEPHANIE ELMORE
Chicago
Summary
Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities. Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.
Overview
4
4
years of professional experience
Work History
Associate
Hoka
11.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Caller
Loyola Phonathon
09.2023 - Current
- I called alumni of Loyola University of Chicago and talked to them about their lives after graduating
- We want to make connections with our alumni and make their night with our calls
- We do ask for a gift or donation at the end of the call
Membership engagement
YMCA
02.2023 - 01.2025
- As a membership engagement specialist at the YMCA, I helped make a welcoming environment for members, addressing them by name and having conversations
- I help sign new members up for their membership, and take interested people on tours to help them make their decision
- I work with money and make sure that my drawer is always at the correct change
Manager
Dairy Queen
01.2023 - 05.2024
- As a manager I helped find schedule replacements and came in if it was needed, helped upset customers to make their experience better, created a safe work environment, helped effectively close and open a store, and communicated new rules to my team members successfully
Barista
Recharge Coffee Co
04.2022 - 01.2024
- I demonstrated a strong work ethic, resulting in consistent high-quality products and services involving very early mornings
- I also trained new staff members on proper coffee preparation and customer service techniques
- Lastly I utilized point-of-sale (POS) system to accurately process customer payments
Team member
Dairy Queen
10.2020 - 12.2022
- I helped make customers experience great by making and distributing food fast and correctly, listening to instructions given by my managers, lifting heaving boxes, collecting and making change, and helping aid in making a fun work environment
Education
Bachelor of Science - Neuroscience
Loyola University of Chicago
02-2027
Skills
- Communication Skills
- Fast Learner
- Customer Service
- Ability to Multitask
- Adaptability
- Time Management
- Leadership
- Adheres to protocol
- Scientific skills
Timeline
Associate
Hoka
11.2024 - Current
Caller
Loyola Phonathon
09.2023 - Current
Membership engagement
YMCA
02.2023 - 01.2025
Manager
Dairy Queen
01.2023 - 05.2024
Barista
Recharge Coffee Co
04.2022 - 01.2024
Team member
Dairy Queen
10.2020 - 12.2022
Bachelor of Science - Neuroscience
Loyola University of Chicago
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