Summary
Overview
Work History
Education
Skills
Timeline
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Jesus Villanueva

Sales, Customer Service
Joliet

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Sales Associate

7 Eleven Store
02.2024 - 04.2024
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Dock Forklift Driver

Amazon
10.2023 - 01.2024
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Removed orders from storage, wrapped and staged for shipments.

Sales Associate

Autozone
02.2023 - 10.2023
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers locate products and checked store system for merchandise at other sites.

Server, Security

Caesar's Entertainment
09.2018 - 11.2021
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

High School Diploma -

J.S. Morton East
Cicero, IL
05.2001 -

Skills

Complex Problem-Solving

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Timeline

Sales Associate

7 Eleven Store
02.2024 - 04.2024

Dock Forklift Driver

Amazon
10.2023 - 01.2024

Sales Associate

Autozone
02.2023 - 10.2023

Server, Security

Caesar's Entertainment
09.2018 - 11.2021

High School Diploma -

J.S. Morton East
05.2001 -

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Jesus VillanuevaSales, Customer Service