Stephanie Bates
Washington
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Qualified administrator with experience in education, sales, and marketing. Skilled in leading educational programs from k-12 with experience in developing curriculum and implementing innovative teaching strategies. Demonstrated ability to improve student engagement and academic performance through effective leadership and collaborative team management. Possess strong communication skills, adaptability, and strategic planning abilities that have contributed to successful school operations and enhanced learning environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
School Director
Thrive Communities
Fort Myers
08.2024 - 01.2025
- Coordinated with teachers, staff, parents, and community members to create a positive learning environment for students.
- Participated in professional development activities to stay current with best practices in education administration.
- Engaged in continuous improvement efforts by developing strategies for improving student outcomes.
- Attended meetings at both internal and external levels representing the interests of students and families at the school level.
- Managed recruitment efforts for qualified faculty and staff positions at the school level.
- Collaborated with central office administrators on matters pertaining to district initiatives and goals.
- Evaluated teacher performance through classroom observations, review of lesson plans.
- Provided leadership in creating policies and procedures related to the management of school operations.
- Conducted regular meetings with staff to discuss progress on goals and objectives as well as any issues or concerns that may arise.
- Established standards for student behavior and promoted an atmosphere that fosters respect among all stakeholders.
- Organized special events such as parent-teacher conferences or open houses throughout the year.
- Facilitated communication between various stakeholders including students, parents, guardians, faculty, staff members, administrators, board members.
- Encouraged educators and staff to achieve professional best by offering guidance.
- Met individually with teachers to offer feedback and insights on job tasks after careful review.
- Monitored and evaluated performance of school employees.
- Facilitated staff meetings to convey policy changes and hear employee input.
- Oversaw the day-to-day work of classroom teachers, administrative staff, and school personnel to expertly serve students' needs.
- Observed teachers under classroom conditions to track professional abilities and identify areas in need of improvement.
- Conferred with parents and staff to discuss educational activities, policies and student behavior or learning problems.
- Recruited and hired primary and supplemental teaching staff.
Maintenance Management
Mangold Ford
Eureka
08.2010 - 07.2021
- Reduced opportunities for theft and trespassers by securing all entrances and exits
- Completed daily, weekly and monthly checklists of scheduled maintenance procedures
- Provided facility inspection and maintenance to ensure superior levels of cleanliness and upkeep
- Maintained, utilized, tracked and reported inventory of various products, tools and equipment
- Followed instructions, both orally and written from supervisor regarding daily job tasks and duties
- Removed trash and cleaned floors and waiting areas to keep building neat and organized for personnel and visitors
Customer Account Representative
A Perfect Promotion
Morton
11.2011 - 11.2015
- Created and implemented new business opportunities by utilizing strategic networking strategies
- Built strong relationships with clients by learning their needs, preferences, following up on purchases and maintaining consistent customer service
- Established relationships with suppliers that best aligned with company efforts and goals in order to assess quality, timeliness and compliance of deliveries. As well as maintain competitive pricing and maximize business efficiency
- Accomplished sales goals through up-to-date product knowledge, customer relationship management, along with careful research of competitor products, services and trends
- Setup and conduct meetings with customers to evaluate needs for their specific target market. Collaborate with clients on creative product ideas that efficiently boost brand awareness, implement promotional campaigns for their upcoming events and answer questions as well as redirect concerns toward positive aspects
- Maintained availability in order to quickly tend to customers needs through various options of communication
- Efficiently managed orders, reorders, shipping and deliveries
- Attended trade shows to keep up on new trends and products
- Used Microsoft Word, Excel and Sage software to generate organized quotes and proposals for customers
Account Representative
Behind Every Bride
Morton
05.2011 - 11.2011
- Communicated updates with clients regarding business proposals, contracts, renewals and current projects
- Expanded territory by executing effective warm calls and negotiating contracts
- Built strong relationships by contacting customers to assess satisfaction and current needs
- Greeted brides at studio and guided them on how to start their planning process using Behind Every Bride Magazine
- Conducted meetings with clients to evaluate their needs and preferences. Provide up to date information regarding ad contracts, terms, sizing, formats and pricing. Establish long term relationships by addressing questions or concerns. Collaborate with clients to create effective ads that draw attention from their targeted markets
- Attend and work bridal shows to generate new business, support clients, introduce Behind Every Bride Magazine to potential readers and broaden publics awareness of Behind Every Bride
- Maintain availability to adhere clients needs in timely fashion
Education
Associate in Arts And Science -
Illinois Central College
East Peoria, ILNursing
Heartland Community College
Normal, ILSome College (No Degree) - Mass Media
Illinois State University
Normal, ILSkills
- Budget and records management
- Network development
- Performance evaluation
- Faculty recruitment
- Classroom management
- Customer relations
- Communication skills
- Collaboration experience
- Values, confidentiality
- Leadership
- Works well under stress
- Schedule coordination
- Organized
- Complex Problem-solving
- Events coordination
- Conflict resolution
- Effective communication
- Strategic planning
- Curriculum supervision
- School safety
- Behavior management
- Student activity program planning
- Administrative management
- Educational staff supervision
- Parent-teacher communication
- Team collaboration
Volunteer Work
- Children's small group leader
- Doing what Jesus did table leader
- Prayer team/ Usher
- Praying circles
- Crittenton center
- Hospital visitation team
Additional Information
- Experience in stage management.
- Past work experience includes caretaker in Alzheimer’s unit, children's care and restaurant industry.
- Currently tutoring.
- Courses in spanish and television.
- Caretaker for family members with health concerns.
- Eager to learn new things and works hard to learn fast.
Certification
- STS Woodford/Tazewell/Mason 8/14/25
- Suicide and Crisis Intervention Hotline Certified
Timeline
School Director
Thrive Communities
08.2024 - 01.2025
Customer Account Representative
A Perfect Promotion
11.2011 - 11.2015
Account Representative
Behind Every Bride
05.2011 - 11.2011
Maintenance Management
Mangold Ford
08.2010 - 07.2021
Associate in Arts And Science -
Illinois Central College
Nursing
Heartland Community College
Some College (No Degree) - Mass Media
Illinois State University
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