Stephanie A. Cain
Dahinda
Summary
Accomplished registered nurse case manager with several years of experience dedicated to quality care of patients and creating a collaborative, positive, and successful team. Smoothly blending leadership skills with advanced clinical background. Successful at working with all levels of healthcare providers, physicians and administrators to address all needs of patients and Teammates. Strong work ethic, adaptability, and exceptional interpersonal skills. Helps drive team growth and enhance results through positive and proactive oversight of daily operations. Always ready to help personnel and managers achieve shared goals. Skilled in strategic planning, conflict resolution, and performance optimization.
Overview
22
22
years of professional experience
Work History
Registered Nurse Case Manager
CVS Heath
Work from home
01.2023 - Current
- Coordinated patient care plans with interdisciplinary teams and healthcare providers.
- Assessed patient needs and developed individualized care strategies for optimal outcomes.
- Monitored patient progress and adjusted care plans based on evolving health conditions.
- Collaborated with community resources to enhance patient support and accessibility to services.
- Developing workflows with team manager and the workflow team
- Developed processes, best practices, and workflows for skilled nursing facility long length of state Pilot as well as trained other region staff on the process
- During the process of skilled nursing facility, long length of stay, I was able to identify many cases of fraud, waste and abuse, and the skilled nursing facilities across the state of Illinois successfully moved very difficult members to the next level of care with safe and effective discharge planning
- I have ran and facilitated skilled nursing facility long length of state care rounds, as well as other provider collaboration ICT rounds for state of Illinois retiree group
- I am the team lead for the state of Illinois retirees team working on creating a positive team by promoting teamwork, collaboration, and an all-around successful team
- I have been a preceptor for the last two years precepting, new RNs and LPNs to the state of Illinois retiree team
- I have completed quarterly Chart audits for the state of Illinois retiree case managers, assisted with team tracking, and assist with creating workflows
Nurse Case Manager
OSF Home Health
Galesburg
11.2013 - 12.2022
- Responsible for Skilled Nursing duties and Case Management of approximately 25 patients within my territory.
- Duties include skilled nursing procedures, assessments, disease management education, medication administration, medication management, and exacerbation prevention of a wide variety of disease to prevent rehospitalizations.
- Coordinated patient care plans with interdisciplinary healthcare teams.
- Assessed patient needs and developed tailored care strategies.
- Monitored patients' progress and adjusted care plans as necessary.
- Educated patients and families on health management and resources.
- Advocated for patients' needs within healthcare systems and services.
- Documented patient interactions and care plans in electronic health records.
- Conducted regular home visits to evaluate patient conditions and compliance.
- Collaborated with community resources to enhance patient support services.
- Participated in interdisciplinary team meetings to coordinate care for complex cases.
- Maintained accurate documentation of all case management activities in accordance with regulatory standards.
- Developed and implemented care plans for assigned patients, ensuring the highest quality of care.
- Assessed patient needs, identified health problems and provided appropriate interventions to improve outcomes.
- Assisted patients in navigating through the healthcare system by providing support throughout their treatment process.
Helicopter EMS Flight Nurse
Air Evac Lifeteam
Ft Madison
05.2008 - 10.2013
- Flight nurse with an air ambulance transport service.
- My duties included assessment, treatments, and critical care for traumatic injuries, medical emergencies, and high acuity interfacility transports.
- Certifications of CEN, TNS, and PALS were obtained during employment.
- Administered critical care interventions in air medical transport environments.
- Assisted in developing and implementing emergency response protocols for air evacuations.
- Provided advanced life support and medication administration as needed in-flight.
- Participated in training programs to enhance team performance and patient care standards.
- Communicated effectively with interdisciplinary team members on the ground to facilitate continuity of care upon arrival at destination facility.
- Responded quickly to changes in patient's condition during flight through assessment and appropriate interventions.
Emergency Room Charge Nurse
Memorial Medical Center
Springfield
08.2004 - 07.2009
- Charge nurse on night shift in Level 1 emergency room with 28 beds and 2 trauma rooms.
- Supervising staff, patient care, and the overall flow of the emergency room.
- Supervised emergency department staff to ensure high-quality patient care.
- Coordinated patient admissions and transfers within the emergency room.
- Managed daily operations of the emergency department during shifts.
- Collaborated with physicians on treatment plans and urgent care decisions.
- Trained new nurses on emergency procedures and department workflows.
- Facilitated efficient communication among multidisciplinary teams in critical situations.
- Managed emergency room operations including staffing levels and scheduling shifts.
Pediatric ICU Nurse
OSF Saint Francis Hospital
Peoria
08.2003 - 08.2004
- ICU RN working with children 0-17 years old with critical illness, complex disease, and/or traumatic injuries.
- Complete care for 1-2 critical patients per shift.
- Ventillators, Occilators, S/P cardiac surgeries, and IV titration of medications to stabilize and maintain health status of critically ill children.
Education
Associates Degree -
Carl Sandburg College School of Nursing
Skills
- Case management
- Team leadership
- Time management
- Discharge planning
- Staff management
- Care coordination
- Workflow development
- Patient advocacy
- Interdisciplinary collaboration
- Staff training
- Strategic thinking
- Cross-functional team leadership
- Strategic planning
- Teamwork and collaboration
References
Available Upon Request
Timeline
Registered Nurse Case Manager
CVS Heath
01.2023 - Current
Nurse Case Manager
OSF Home Health
11.2013 - 12.2022
Helicopter EMS Flight Nurse
Air Evac Lifeteam
05.2008 - 10.2013
Emergency Room Charge Nurse
Memorial Medical Center
08.2004 - 07.2009
Pediatric ICU Nurse
OSF Saint Francis Hospital
08.2003 - 08.2004
Associates Degree -
Carl Sandburg College School of Nursing