Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Stefanie Smith

Energy

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

22
22
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification

Work History

Server

Buffalo Wild Wings
Marion
10.2025 - 01.2026
  • Provided excellent customer service in a fast-paced sports bar environment.
  • Took food and drink orders accurately from guests at tables and bar.
  • Delivered food and beverages promptly to enhance guest satisfaction.

Server

Olive Garden
Marion
08.2022 - 10.2024
  • Provided excellent customer service in a fast-paced sports bar environment.
  • Took food and drink orders accurately from guests at tables and bar.
  • Delivered food and beverages promptly to enhance guest satisfaction.
  • Maintained cleanliness and organization of dining and service

Server

Cracker Barrell
Marion
08.2018 - 06.2020
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Handled guest complaints professionally to ensure satisfaction
  • Trained new servers on company policies and service techniques.

Administrative Assistant

Carterville Chamber Of Commerce
Carterville
04.2004 - 03.2016
  • Prepared documents and materials for board meetings and community presentations.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.

Education

Medical Assistant - Medical Assistant

South University
02.2022 - 02.2024

Herrin High School
Herrin, IL

Skills

  • Customer service
  • Point-of-sale systems
  • Menu knowledge
  • Order accuracy
  • Food safety
  • Team collaboration
  • Conflict resolution
  • Time management
  • Cash handling
  • Staff training
  • Communication skills
  • Organizational skills
  • Problem solving
  • Point of sale operation
  • Quality control
  • Guest engagement
  • Menu item recommendation
  • Supply restocking

Languages

English
Full Professional

Certification

Certified Nursing Assistant

Timeline

Server

Buffalo Wild Wings
10.2025 - 01.2026

Server

Olive Garden
08.2022 - 10.2024

Medical Assistant - Medical Assistant

South University
02.2022 - 02.2024

Server

Cracker Barrell
08.2018 - 06.2020

Administrative Assistant

Carterville Chamber Of Commerce
04.2004 - 03.2016

Herrin High School
Stefanie Smith