Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
22
22
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification
Work History
Server
Buffalo Wild Wings
Marion
10.2025 - 01.2026
Provided excellent customer service in a fast-paced sports bar environment.
Took food and drink orders accurately from guests at tables and bar.
Delivered food and beverages promptly to enhance guest satisfaction.
Server
Olive Garden
Marion
08.2022 - 10.2024
Provided excellent customer service in a fast-paced sports bar environment.
Took food and drink orders accurately from guests at tables and bar.
Delivered food and beverages promptly to enhance guest satisfaction.
Maintained cleanliness and organization of dining and service
Server
Cracker Barrell
Marion
08.2018 - 06.2020
Collaborated with kitchen staff to ensure timely food delivery.
Handled guest complaints professionally to ensure satisfaction
Trained new servers on company policies and service techniques.
Administrative Assistant
Carterville Chamber Of Commerce
Carterville
04.2004 - 03.2016
Prepared documents and materials for board meetings and community presentations.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Handled confidential documents in an organized fashion according to established protocol.
Scheduled appointments between clients and customers and internal staff members.