Stefania Ruiz
Chicago
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines . Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Dunkin Donuts
Chicago, IL
02.2022 - Current
- Prepared high-quality beverages, ensuring consistency in taste and presentation.
- Trained new staff on coffee preparation techniques and customer service protocols.
- Managed inventory levels, restocking supplies to maintain operational efficiency.
- Provided exceptional customer service, resolving issues promptly to enhance satisfaction.
- Maintained a clean and organized workspace for optimal productivity and safety.
Server
TGI Fridays
Chicago, IL
07.2024 - 11.2024
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate food preparation and presentation.
- Managed multiple tables efficiently, prioritizing tasks to meet diverse customer needs.
- Trained new servers on menu knowledge and service protocols, fostering team cohesion.
Cashier
Jcpenney
Chicago, IL
10.2021 - 01.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Maintained clean and organized checkout area to enhance operational efficiency.
- Collaborated with team members to improve customer service standards and resolve issues.
Cashier
HomeGoods
Chicago, IL
03.2021 - 08.2021
- Trained new cashiers on register operations and company policies for consistent performance.
- Monitored inventory levels at the register, facilitating timely restocking of merchandise.
- Implemented promotional displays to increase sales visibility during peak shopping periods.
- Provided feedback to management on customer preferences to enhance product offerings.
Education
EMT/Paramedic
Malcom X Community College
Chicago, ILSkills
- Bilingual
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Certification
CPR certified
Languages
English
Spanish
Timeline
Server
TGI Fridays
07.2024 - 11.2024
Barista
Dunkin Donuts
02.2022 - Current
Cashier
Jcpenney
10.2021 - 01.2022
Cashier
HomeGoods
03.2021 - 08.2021
EMT/Paramedic
Malcom X Community College