Stefani Schmidgall
Forrest
Summary
I am a good team player. Detail-oriented professional with experience in customer-facing roles. Skilled in point-of-sale transactions and assisting customers in finding their needs. Eager to leverage strong teamwork and problem-solving skills to enhance customer experiences. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
I am willing to learn new things and do what needs to be done in a timely manner.
Overview
14
14
years of professional experience
Work History
Cashier/Deli worker
Braker's Market
Eureka
10.2024 - Current
- I check people out when they are done shopping.
- I am the first person that they see when they walk in the door of the store.
- I take people's orders when they order meat and cheese, and then I cut their meat and cheeses that they want.
- I help customers find things that they need in the store.
Cashier
Dave's Supermarket
Fairbury
11.2023 - 10.2024
- Processed customer transactions using point-of-sale systems efficiently.
- Helped people find things in the store if they needed them.
Receptionist
Gibson Area Hospital
Gibson City
04.2017 - 11.2023
- I answered phones for the clinic and the hospital.
- I scheduled patients for their appointments and went over their personal information with them to make sure it was correct in the system.
- I helped people find their way around the hospital and clinic that I worked in when they needed it.
- I would direct calls to where they needed to go in the hospital.
- I would let the doctors and nurses know anything they needed to know when a patient called in with questions.
- I would cancel appointments when needed and get patients in when there was something that needed to be seen right away.
CNA
Fairview Haven
Fairbury
05.2011 - 03.2017
- I helped the residents with their care.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care information in electronic health records accurately.
- Facilitated communication between residents, families, and healthcare team members.
- Maintained a clean and safe environment for residents at all times.
- Followed infection control protocols to ensure safety during care procedures.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
Education
High School Diploma -
Prairie Central High School
Fairbury, IL05-2011
Skills
- Customer service
- Cash handling
- Point-of-sale transactions
- Effective communication
- Team collaboration
- Active listening
Timeline
Cashier/Deli worker
Braker's Market
10.2024 - Current
Cashier
Dave's Supermarket
11.2023 - 10.2024
Receptionist
Gibson Area Hospital
04.2017 - 11.2023
CNA
Fairview Haven
05.2011 - 03.2017
High School Diploma -
Prairie Central High School
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