Stefan Radicic

Researching the markets worldwide in order to sign up new distributors, negotiating and closing the deals, managing the international distributor network and providing support to distributors.

Ensuring customer satisfaction and driving sales growth. Responsible for fostering strong relationships with clients, understanding their needs, and ensuring they derive maximum value from the company's products or services. Simultaneously, identifying sales opportunities, closing deals, and contributing to revenue targets.

Lead new customers through the onboarding process, ensuring they are effectively set up and educated about the product or service.

Maintain regular communication with customers to understand their needs, preferences, and feedback.
Act as the primary point of contact for customer inquiries, issues, ensuring timely and effective resolution.

Generating leads through various channels, including networking, cold calling, email campaigns, and social media.

Manage the entire sales cycle from prospecting to closing deals.
Conduct product demonstrations, presentations, and negotiations with potential clients.

Over the course of 3+ years, I’ve taught 5000+ online sessions (30min and 45min combined) to all levels of students (from beginners to advanced) and of various age (from 3 y.o. to 75 y.o.). Lesson material was provided by the company within the specifically designed software platform, which contains hundreds of different lessons.

During 9 years of experience in the hospitality industry I developed excellent communication and interpersonal skills and always aimed to meet costumer’s expectations by providing an unforgettable bar experience.

My skills, allowed me to successfully serve in bars and restaurants in various locations around the world, including "Rooge Booze" in Lefkada, Greece; "W Doha" in Doha,Qatar; “Plaza” Herceg Novi,Montenegro; "Scylla AG" Basel, Switzerland; and in various venues in Belgrade, Serbia: "Ex Manhattan", "Per Tutti", "Djura", “Pastis” and more.
Responsibilities:
- Prepare and serve a wide variety of alcoholic and non-alcoholic beverages according to standard recipes.
- Create new and innovative cocktails to enhance the menu.
- Greet and interact with customers in a friendly and professional manner.
- Ensure all bar equipment is in good working condition and report any issues promptly.
- Recruit, train, and supervise bar staff, including bartenders and barbacks.
- Create and manage staff schedules to ensure adequate coverage during peak times.
- Monitor inventory levels of beverages, ingredients, and supplies.
- Order and restock inventory as needed, ensuring minimal waste and optimal stock levels.
- Track and analyze sales performance to identify trends and areas for improvement.
- Address and resolve customer complaints and issues promptly and professionally.
- Develop and implement strategies to enhance the customer experience and increase repeat business.
- Plan and execute events and promotions to attract customers and increase revenue.

Processing and packaging of seafood products in a fast-paced, production-oriented environment.

Handling various tasks along the production line, ensuring that seafood products are processed according to company standards and regulatory requirements.
Package seafood products accurately and efficiently.
Label packages with correct information, including product type, weight, and date.
Work as part of a team to meet production targets and deadlines.
Communicate effectively with coworkers and supervisors.

Provided media monitoring service and press clipping services.
Provides clients with copies of media content of specific interest to them which included documentation, content, analysis, or editorial opinion.