Starr Barrett
Washington
Summary
Dynamic grooming salon manager recognized for leading teams and improving service quality. Proficient in training staff and implementing effective inventory systems, dedicated to fostering a customer-centric environment that drives satisfaction.
Overview
8
8
years of professional experience
Work History
Small Business Owner
Starr's Pet Pawlor LLC
Washington
01.2021 - 04.2025
- Managed daily operations to enhance workflow and ensure customer satisfaction.
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Oversaw inventory management, tracking stock levels and coordinating supply orders.
Grooming Salon Manager
PetSmart
Washington
01.2018 - 03.2021
- Managed daily operations of grooming salon, enhancing service quality and client satisfaction.
- Supervised and trained grooming staff in grooming techniques and customer service, fostering a knowledgeable and efficient team.
- Developed scheduling strategies that aligned employee shifts with client demand, improving appointment availability.
- Implemented inventory management systems for grooming supplies and tools.
- Coordinated with vendors to source high-quality grooming products for pets.
- Maintained cleanliness and organization of salon equipment and workspaces.
Receptionist
Washington Vet Clinic
Washington
01.2017 - 01.2018
- Greeted clients and pets upon arrival at the veterinary clinic.
- Managed multi-line phone system, ensuring efficient call routing to staff.
- Scheduled appointments using clinic management software efficiently.
- Processed patient intake forms, contributing to accurate client records and streamlined operations.
- Coordinated with veterinary team for timely care of animals.
- Handled billing inquiries and processed payments, facilitating smooth financial transactions for services.
- Maintained cleanliness and organization of reception area and waiting room.
- Assisted in inventory management, ensuring adequate supplies for clinic operations.
Education
High School Diploma -
Washington Community High School
Washington, IL05-2008
Skills
- Inventory management
- Client relationship management
- Customer service
- Client communication
- Appointment scheduling
- Data analysis
- Data entry
- Office software proficiency
Timeline
Small Business Owner
Starr's Pet Pawlor LLC
01.2021 - 04.2025
Grooming Salon Manager
PetSmart
01.2018 - 03.2021
Receptionist
Washington Vet Clinic
01.2017 - 01.2018
High School Diploma -
Washington Community High School