Star Nadav
Herzliya
Summary
Dynamic professional with extensive experience in diplomatic coordination and a proven record as a key contributor at the UAE Embassy in Tel Aviv. Renowned for strengths in communication, organization, and relationship-building, with a solid history of optimizing operational efficiency in high-stakes environments. Dedicated to advancing customer success through strategic, results-driven solutions that foster loyalty and satisfaction on a global scale.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Senior Operations & Communications Coordinator
UAE Embassy
03.2021 - 04.2023
- Spearheaded diplomatic coordination efforts, serving as the primary liaison between embassy officials and local partners, facilitating high-stakes initiatives and events.
- Organized and managed complex logistics for official visits and events, ensuring seamless operations, protocol adherence, and cross-cultural sensitivity.
- Enhanced internal communication by developing structured processes, which improved workflow and responsiveness across departments.
- Provided high-level administrative and operational support to senior embassy staff, including managing confidential correspondence and optimizing daily office operations for maximum efficiency.
Reception Agent
The Ritz Carlton
05.2017 - 11.2020
- Delivered high-level guest services, handling inquiries, check-ins, and accommodations with a customer-first approach.
- Coordinated with other departments to fulfill guest requests, improving overall satisfaction and service quality.
- Utilized problem-solving skills to address and resolve guest complaints swiftly, maintaining the hotel’s reputation for excellence.
- Supported front desk operations by managing reservations, billing, and general inquiries, contributing to seamless guest experiences.
Secretary
Bank Discount
01.2016 - 09.2016
- Assisted with administrative duties, including data entry, filing, and scheduling, ensuring operational efficiency in a high-traffic setting.
- Provided customer support and managed inquiries, contributing to a smooth client experience.
- Maintained confidential records with precision, ensuring data accuracy and compliance.
- Coordinated with senior staff on special projects, demonstrating reliability and proactive support.
Education
Bachelor of Science - Biology And Psychology (AI And Data Sciences)
Tel Aviv University
Tel Aviv, Israel 10.2023 - Current
High School Diploma -
Harishonim High School
Herzliya, Israel 09.2009 - 07.2017
Skills
- Customer-Centric Mindset: Committed to understanding and exceeding customer needs to foster long-term success
- Effective Communication: Skilled in conveying complex information clearly and maintaining productive interactions across cultures
- Problem-Solving: Proficient at addressing and resolving issues to maintain operational flow and customer satisfaction
- Detail-Oriented & Organized: Capable of managing multiple priorities efficiently, ensuring accuracy and timeliness
- Team Collaboration: Adept at working in cross-functional teams to achieve shared objectives and enhance customer experience
Timeline
Bachelor of Science - Biology And Psychology (AI And Data Sciences)
Tel Aviv University
10.2023 - Current
Senior Operations & Communications Coordinator
UAE Embassy
03.2021 - 04.2023
Reception Agent
The Ritz Carlton
05.2017 - 11.2020
Secretary
Bank Discount
01.2016 - 09.2016
High School Diploma -
Harishonim High School
09.2009 - 07.2017
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