Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stanley Sutton II

Oswego

Summary

Senior Manager with 8+ years of experience in multi-site operations within commercial and hospitality sectors, achieving over $10.5M in annual revenue. Expertise in strategic business planning, service optimization, and revenue enhancement through data-driven decisions and strong client relationships. Proficient in P&L reporting, budgeting, and market analysis, driving significant revenue growth. Skilled in staff training and conflict resolution, promoting a high-performance culture that boosts customer satisfaction and operational efficiency.

Overview

13
13
years of professional experience

Work History

Senior Manager

Evolution PGS
Chicago
10.2022 - 09.2024
  • Accountable for all facets of operation, including personnel management, customer satisfaction, budgeting, facility management, and bank deposits.
  • Accountable for P&L analysis of the location(s), location reports, and market trends, develop tactical plans to increase revenue for each location, tailored to the local market, community, and customers to drive traffic.
  • Report/Budgeting: Reconciling all financial data, completing financial audits daily, weekly, and monthly to ensure that the site(s) are on target to meet the budget. Inputting all financial data into the organization's database.
  • Staffing oversees scheduling with the supervisors in the department to make sure adequate coverage is at each location. Helping customers with ticket and monthly issues, keeping the garage clean.
  • Maintained parking equipment, ensuring that all equipment is in good working condition, and fixing gate arms and troubleshooting equipment systems if needed at the hotel.
  • Coordinates with other department leaders regarding guest requests and/or location issues that need immediate attention.
  • Collects and verifies all cash deposits for multiple locations.
  • Trains and educates employees at each location about the company procedures and policies, how the facility is operated, and what to do in case of emergencies.
  • Assists with HR in interviewing and hiring new employees based on the location's needs. Choosing the right candidates who would succeed.

Senior Manager

Legacy Parking
10.2019 - 09.2022
  • Managed $8M in annual sales while overseeing 2 locations, 900/910 N Lake Shore Drive and The One Mag Mile garage. Accountable for all facets of operation, including personal management, customer satisfaction, budgeting, facility management and bank deposits.
  • Accountable for P&L analysis of all locations, location reports, and market trends, develop tactical plans to increase revenue for each location, tailored to the local market, community, and customers to drive traffic.
  • Report/Budgeting After each day's end and at the end of the month. Gathering all financial data collecting and completing financial audits to make sure all revenue is captured. Responsible for putting together the location's financial package and presenting it to the client.
  • Working in tandem with the GM to construct the location's yearly budget as well as completing budget reforecast.
  • Scheduling bi-weekly meetings with the client to discuss any issues, problems and/or good reports from within the garage.
  • Coordinating the layout/pricing for when there are major events going on by location.
  • In charge of scheduling to make sure there was adequate coverage is at the location. Helping customers with ticket/monthly issues, keeping the garage clean.
  • Maintained parking equipment ensuring that all equipment is in good working condition and fixing garage door and troubleshooting equipment systems if needed.
  • Coordinates with upper management regarding client requests and/or location issues that need immediate attention.
  • Collects and verifies all cash deposits for multiple locations.
  • Trains/Educates employees at each location about the company procedures and policies, how the facility is operated and what to do in case of emergencies.
  • Assists with HR in interviewing and hiring of new employees based on the location needs. Choosing the right candidates that would succeed.
  • Oversaw the location's project to construct the valet garage into a self-park garage. Oversaw making sure construction was on schedule and assigning residents to parking spots throughout the garage.

Senior Department Manager/Certified Parking Professional

LAZ Parking
05.2015 - 04.2019
  • Managed $2.5M in annual sales during my tenure with the company overseeing multiple locations and running the department, some including Hyatt Regency Chicago, Wyndham Grand, The Carlyle, Hilton Garden Inn, Malibu Condo.
  • Accountable for all facets of operation, including personal management, customer satisfaction, budgeting, facility management and bank deposits.
  • Accountable for P&L analysis of the location(s), location reports, and market trends, develop tactical plans to increase revenue for each location, tailored to the local market, community and customers to drive traffic.
  • Report/Budgeting Reconciling all financial data, completing financial audits daily, weekly, and monthly to ensure that the site(s) was on target to meet budget. Inputting all financial data into the organization database.
  • Staffing oversaw scheduling with the assistant managers in the department to make sure adequate coverage is at each location. Helping customers with ticket/monthly issues, keeping the garage clean.
  • Maintained parking equipment ensuring that all equipment is in good working condition and fixing gate arms and troubleshooting equipment systems if needed at the hotel.
  • Coordinates with other department leaders regarding guest request and/or location issues that needed immediate attention.
  • Collects and verify all cash deposits for multiple locations.
  • Trains/Educates employees at each location about the company procedures and policies, how the facility is operated and what to do in case of emergencies.
  • Assists with HR in interviewing and hiring of new employees based on the location needs. Choosing the right candidates that would succeed.

Assistant Manager

Protein Bar
08.2011 - 04.2015
  • Overseen and assisted with opening and closing operations of the restaurant, verifying pos shift deposits and safe bank during opening and closing shifts.
  • Order and verified all produce, meats and all paper goods needed for the restaurant.
  • Assisted with other managers in fulfilling open positions in the restaurant by conducting interviews. As well as, scheduling employees to make sure the restaurant had adequate coverage for opening and closing.
  • Creating/Planning daily/nightly shifts by completing deployment charts and checking team rosters.

Education

Some Credits -

Southern Illinois University
Carbondale, IL
01.2008

Diploma -

Hyde Park Academy
Chicago, IL
01.2006

Skills

  • Microsoft Office Suite
  • Leadership and development
  • Effective communication
  • Management skills
  • Facility management
  • Staff training
  • Hiring and recruitment
  • Team leadership
  • Conflict resolution
  • Talent management
  • Financial analysis
  • P&L reporting
  • Budgeting and forecasting
  • Payroll administration
  • Equipment troubleshooting
  • Financial auditing
  • Budget oversight
  • Customer relationship management
  • Staff scheduling
  • Market analysis
  • Lead follow-up
  • Cold calling
  • Territory management
  • Sales forecasting
  • Direct sales techniques
  • Public speaking and presentations
  • Sales strategies and initiatives
  • CRM software proficiency
  • Sales tracking

Timeline

Senior Manager

Evolution PGS
10.2022 - 09.2024

Senior Manager

Legacy Parking
10.2019 - 09.2022

Senior Department Manager/Certified Parking Professional

LAZ Parking
05.2015 - 04.2019

Assistant Manager

Protein Bar
08.2011 - 04.2015

Some Credits -

Southern Illinois University

Diploma -

Hyde Park Academy

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Stanley Sutton II