High School Diploma -
Lockport Township High School
Lockport, IL06-1992
Stacy Nolan
Lockport
Summary
Friendly, responsible, and dependable professional with an extensive background in customer service, order processing, and the ability to handle challenging work. Known for excellent telephone etiquette and effective problem resolution. Committed to promoting a positive customer experience while supporting team objectives. Motivated to take on increased team responsibilities while applying my extensive years of service to strengthen our department's continued excellent performance.
Education
Skills
- Friendly, positive attitude, dependable and responsible
- Good telephone etiquette
- Communication
- Problem-solving
- Inbound and outbound calling
- Prioritization
- Problem resolution
- Credit card payment processing
- Document control
- Order processing
- LN system proficiency
- Decision-making
- BP account management
- 10-key
- EOY processes
- Cross trained on all department duties
- RMA/Credit/Debit processing
- Daily task management
Timeline
High School Diploma -
Lockport Township High School