Stacy Hernandez
Carpentersville,IL
Summary
Dynamic and versatile professional with experience at Aldi, excelling in customer service and team collaboration. Demonstrated ability to adapt to new technologies and improve staff performance, enhancing organizational growth. Skilled in organizing community events, significantly increasing participation. Proven track record in providing exceptional customer assistance, maintaining high standards of work ethic and integrity.
Overview
2
2
years of professional experience
Work History
Cashier
Aldi
01.2024 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Activity Specialist
The Moorings Of Arlington Heights
05.2023 - Current
- Organized special events for program participants, promoting socialization and community involvement.
- Maintained accurate records of attendance, incident reports, and other documentation as required by organization policies.
- Collaborated with team members to develop diverse and inclusive programs, resulting in increased attendance and satisfaction.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
Education
Associate of Arts - Paralegal Studies
Elgin Community College
Elgin, IL12-2025
Skills
- Customer assistance
- Problem-solving
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Organizational growth
- Clear communication
- Dependability and reliability
- Bilingual
- Professionalism and courtesy
Timeline
Cashier
Aldi
01.2024 - Current
Activity Specialist
The Moorings Of Arlington Heights
05.2023 - Current
Associate of Arts - Paralegal Studies
Elgin Community College
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