Stacey Martin Fisher
Glendale Heights
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Neurology Triage Nurse
Duly Health and Care
Elgin, IL
01.2025 - Current
- Assessed patient conditions and prioritized care based on urgency and clinical guidelines.
- Collaborated with healthcare teams to develop effective triage protocols and improve patient flow.
- Educated patients on treatment options, discharge instructions, and follow-up care procedures.
- Daily tasks in the in basket, taking 40-50 inbound calls per day, orders, refills, MyChart messages, referrals.
- Implemented training programs for new hires, fostering a culture of continuous improvement in care delivery.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Gastrointestinal Nurse
Duly Health And Care
Bloomingdale, IL
08.2022 - 12.2024
- Improved patient outcomes by providing comprehensive gastrointestinal care and education.
- Enhanced patient satisfaction with thorough assessments, timely interventions, and effective communication.
- Collaborated with interdisciplinary teams for optimal patient care and efficient discharge planning.
- Reduced hospital readmission rates by implementing individualized patient teaching and follow-up care coordination.
- Mentored new staff members on gastroenterology nursing best practices, contributing to overall team competency levels.
- Offered triage services to patients via telephone or email in cases where in-person assessment is not possible. Managed approximately 40 to 50 inbound calls per day.
RN - Travel Nurse
Cynet Health
Illinois
02.2022 - 12.2022
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Streamlined medication administration processes, reducing medication errors and enhancing patient safety.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post hospitalization. Nurse patient ration of 1:4
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Demonstrated flexibility in managing multiple priorities concurrently during high-stress periods while maintaining calm demeanor.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
RN - Travel Nurse
Aya Healthcare
Georgia And Illinois
09.2020 - 07.2021
- Total nursing care for patients on step-down cardiac units, Intermediate Care units, Medical Surgical units, and telemetry units with nurse patient ratios of 1:5
- Managed complex cases of critically ill patients in high stress environments, ensuring optimal treatment plans were executed effectively. - PICC line care, blood transfusions, post Cath lab care, care of patients on vapotherm, bipap, assist with rapid response, chest tube care, wound vac care, post surgical dressings and drains, infection prevention, cardiac and heparin IV therapy.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.
- Delivered high-quality patient care across diverse settings, adapting to various clinical environments and protocols.
RN - Triage Department/Medical Surgical Unit
Elmhurst Memorial Hospital
Elmhurst, IL
08.2019 - 11.2022
- Improved patient outcomes by providing high-quality nursing care on busy hospital floor and implementing evidence-based practices for acute, chronic and urgent needs.
- Enhanced patient satisfaction through effective communication as a telephonic triage nurse for internal and family medicine by timely response to their needs; such as MyChart messages; 50 per day, refills; 50 per day, taking 50-60 inbound calls, orders, results and other duties as assigned.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes, and to determine next level of care.
- Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
- Utilized Epic and Cerner to document nursing assessments, treatments, medications and discharge instructions.
- Implemented medication and IV administration, catheter insertion, and airway management.
LPN - Triage Department
Elmhurst Memorial Hospital
Elmhurst, IL
08.2015 - 08.2019
- Streamlined and managed over 30 prior authorizations for medications by completing authorizations online in sufficient, effective, and timely manner.
- Collaborated with insurance companies, pharmacies, and other providers to assist with patient needs.
- Managed various general office duties such as answering multiple telephone lines, including calls from patients to provide basic assistance with mediations and non urgent medical concerns.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
LPN - Occupational Health Nurse
Pepperidge Farm
Downers Grove, IL
08.2006 - 01.2014
- Improved employee health by implementing comprehensive wellness programs and initiatives for over 300 employees.
- Enhanced employee productivity by providing prompt and effective medical care for work-related illnesses and injuries.
- Collaborated with management to develop policies for maintaining safe and healthy work environment, resulting in decreased absenteeism.
- Developed targeted injury prevention programs through careful analysis of incident trends, leading to fewer workplace accidents.
- Conducted Pre-employment testing, random drug and breath alcohol screens, medical surveillance, training, participated on safety and ergonomics team.
- Triage patients for work related and non-work-related injuries, administer medications, wound care.
- Assist doctor with small procedures, manage Workman's Compensation cases, lead meetings, plan and collaborate with all levels of management.
Education
Nursing
Chamberlain University
Addison, IL05-2019
Licensed Practical Nurse - Nursing
Triton College
River Grove, IL12-1997
Skills
- Strong clinical judgment
- Basic Life Support
- Quality Improvement
- Compassion and Empathy
- Problem-solving
- Health Promotion
- EMR Systems
- Precepting
- High level of autonomy
- Telephone triage
Certification
BLS 4/2026
Certifications
- Registered Nurse, IL, 05/2019, Present
- Licensed Practical Nurse, IL, 12/1997, 04/2019
- Basic Life Support (CPR & AED) - American Heart Association, 02/2026
- Electronic Medical Records (EMRs), EPIC, Cerner
Clinical Experience Competencies
- Hinsdale Hospital, Medical Surgical I & II, Medical Surgical unit
- Central DuPage Hospital, Complex Adult Health, Cardiac ICU, PCU
- LaGrange Hospital, Collaborative, PCU, ER
- LaGrange Hospital, Capstone, ICU, PCU
- Evaluate patient outcomes to determine effectiveness of treatments
- Monitoring/Assessing performance of self, and other individuals, to make improvements and/or take corrective action
- Monitor patient conditions during treatments, procedures, or activities
Volunteer Memberships Experience
- Special Olympics, Volunteer, 05/2012, Assisted with events, awards, snacks
- Juvenile diabetes walk, Member, 09/2013, Raised money for the event and donated it to the organization
Languages
English
Full Professional
Timeline
Neurology Triage Nurse
Duly Health and Care
01.2025 - Current
Gastrointestinal Nurse
Duly Health And Care
08.2022 - 12.2024
RN - Travel Nurse
Cynet Health
02.2022 - 12.2022
RN - Travel Nurse
Aya Healthcare
09.2020 - 07.2021
RN - Triage Department/Medical Surgical Unit
Elmhurst Memorial Hospital
08.2019 - 11.2022
LPN - Triage Department
Elmhurst Memorial Hospital
08.2015 - 08.2019
LPN - Occupational Health Nurse
Pepperidge Farm
08.2006 - 01.2014
Licensed Practical Nurse - Nursing
Triton College
Nursing
Chamberlain University