Stacey Langley
Robinson
Summary
Accomplished Branch Manager with a proven track record at Southern Illinois Transportation, adept in branch operations management and fostering robust customer relationships. Demonstrates exceptional time management and communication skills, ensuring regulatory compliance and enhancing client satisfaction. Excelled in staff training, significantly improving fleet safety and compliance.
Overview
7
7
years of professional experience
Work History
Branch Manager
Southern Illinois Transportation
11.2021 - Current
- Handled daily inquiries from staff, vendors, and clients.
- Effectively dealt with complaints from staff, vendors, clients and provided solutions.
- Completed payroll operations on a semi-monthly basis.
- Onboarded personnel by integrating them into company systems.
- Conducted thorough hiring assessments.
- Executed regular evaluations to maintain fleet safety and compliance.
- Addressed and managed unexpected driver schedule issues promptly.
Coordinating Manager
Resource MFG
08.2020 - 11.2021
- Supervised operations and staff during the first shift at Hershey facility.
- Updated records of employees' department assignments on a daily basis.
- Facilitated orientation sessions for onboarding new hires.
- Created weekly schedules for all shifts.
- Conducted regular walk-throughs to ensure staff remained focused.
- Executed various tasks assigned by Hershey management.
Branch Manager
Southern Illinois Transportation
10.2019 - 11.2020
- Handled daily inquiries from staff, vendors, and clients.
- Effectively dealt with complaints from staff, vendors, clients and provided solutions.
- Completed payroll operations on a semi-monthly basis.
- Onboarded personnel by integrating them into company systems.
- Conducted thorough hiring assessments.
- Executed regular evaluations to maintain fleet safety and compliance.
Assistant Manager
Sears Hometown & Outlet Stores Inc.
06.2018 - 10.2019
- Ensured accurate daily deposits through careful sales review.
- Managed daily operations ensuring seamless execution.
- Coordinated and executed customer purchase requests.
- Reconciled cash drawers during closing operations.
- Reconfigured products as per modification guidelines.
Education
GED - General Studies
Robinson High School
Robinson, ILSkills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Attention to detail
- Verbal/written communication
- Staff training
- Regulatory compliance
- Excell Experience
- Client relationship management
Timeline
Branch Manager
Southern Illinois Transportation
11.2021 - Current
Coordinating Manager
Resource MFG
08.2020 - 11.2021
Branch Manager
Southern Illinois Transportation
10.2019 - 11.2020
Assistant Manager
Sears Hometown & Outlet Stores Inc.
06.2018 - 10.2019
GED - General Studies
Robinson High School
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