Stacey Etchison
Lockport
Summary
Dynamic mental health professional with experience at Linden Oaks Hospital, skilled in conducting psychosocial assessments and crisis intervention. Proven ability to enhance patient outcomes through effective behavioral management and collaboration with multidisciplinary teams. Committed to fostering a supportive environment while ensuring data confidentiality and promoting self-care techniques.
Overview
26
26
years of professional experience
Work History
Mental Health Associate/Unit Specialist
Linden Oaks Hospital
Naperville, IL
10.2010 - Current
- Conducted patient assessments to identify mental health needs and develop appropriate care plans.
- Collaborated with multidisciplinary teams to ensure comprehensive treatment for diverse patient populations.
- Implemented therapeutic interventions that promoted coping strategies and improved patient outcomes.
- Monitored patient behavior and progress, documenting changes in mental status and response to treatments.
- Led group therapy sessions to facilitate peer support and enhance communication skills among patients.
- Trained new staff on best practices for patient care and adherence to safety protocols.
- Supported clients through crisis situations, utilizing de-escalation techniques and appropriate interventions to ensure safety.
Billing Specialist
ATI Physical Therapy
Bolingbrook, IL
03.2005 - 09.2010
- Processed patient billing information with accuracy and attention to detail.
- Managed insurance claims submissions, ensuring compliance with regulations.
- Resolved discrepancies in billing through effective communication with patients and providers.
- Trained new staff on billing software and best practices for accuracy.
- Collaborated with healthcare teams to ensure timely resolution of outstanding accounts receivable.
- Researched and resolved billing discrepancies to enable accurate billing.
Billing Specialist
Action 4 Kids
Shorewood, IL
06.2000 - 07.2008
- Developed streamlined procedures to enhance efficiency in billing operations.
- Led initiatives to improve patient satisfaction regarding billing inquiries and resolutions.
- Analyzed billing data to identify trends and recommend process improvements.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Processed billing statements accurately, ensuring timely delivery to clients.
- Managed customer inquiries, resolving issues related to invoices and payments efficiently.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Facilitated staff training on new billing software, enhancing team productivity and billing accuracy.
Education
No Degree - Business Administration/Psychology
Joliet Junior College
Joliet, IlSkills
- Psychosocial assessments
- Community resource coordination
- Professional boundaries
- Patient observation
- Self-care techniques
- Family support
- Behavioral management
- Suicide prevention
- Patient assistance
- Behavior observation
- Case documentation
- Crisis intervention
- Data confidentiality
Timeline
Mental Health Associate/Unit Specialist
Linden Oaks Hospital
10.2010 - Current
Billing Specialist
ATI Physical Therapy
03.2005 - 09.2010
Billing Specialist
Action 4 Kids
06.2000 - 07.2008
No Degree - Business Administration/Psychology
Joliet Junior College