Soundarya Rajasekaran Narayana

ABBVIE ALLERGAN SAP S4 INTEGRATION

• Applied comprehensive expertise in SAP S4 system and Abbvie business processes to formulate and optimize future processes consistent with Abbvie template.
• Led integration efforts for Abbvie-Allergan in Canada, US Pharma, US Aesthetics, and Puerto Rico.
• Conducted detailed sessions to gather requirements and support localization workshops for US and OUS markets.
• Partnered with affiliate-based and corporate SMEs to analyze and enhance core business processes and workflow.
• Drive adoption of new processes and system enhancements by coordinating with teams, soliciting feedback from end users, employing subject matter expertise, and guaranteeing thorough implementation.
• Analyze, catalog, and improve existing processes for optimization, scalability, or transformation while delineating future state processes and workflows to realize enhanced operational efficiency, business performance, ease of use, and effectiveness, aiding change management pivotal for establishing new business models.
• Direct development of innovative phone system model SEMAPHONE targeting credit card intake and ensuring PCI compliance.
• Spearhead design requirements for connected tools and external cloud applications including CRM, Salesforce, Veeva, Smart Sheets, AGN Direct, Trackwise, Move Medical, GCSP, Value Centric, Blackberry App.
• Developed and implemented custom integration between SAP S4HANA and Salesforce E-Commerce Cloud.
• Directed design and approval of Ecommerce Loyalty programs, including Allergan Partner Privileges and Gift Cards. Integrated cloud applications such as Brilliant Distinctions and ALLE to enhance customer engagement.
  Oversaw development of Natrelle Gel Rewards program, boosting customer loyalty initiatives.
• Developed comprehensive Level 4 and Level 5 process flows for Canada, US, and Puerto Rico, securing approval from leadership team
• Review and authorize SOPs and work instructions pertaining to all processes.
• Partnered with cross-functional teams to facilitate seamless integration of web-based applications.
• Facilitate End to End URT sessions with Affiliates while training local team to ensure post go-live order entry and processing with proper role mapping.
• Provided exemplary assistance throughout SAP implementation to strengthen customer relationships.
• Engage with internal teams to assess and review current operational workflow, pinpointing areas and opportunities for business process refinement, system improvement, and automation.
• Facilitated knowledge transfer sessions for end-users to maximize adoption of new SAP systems.
• Mentored junior project managers to strengthen their leadership skills and promote professional growth within the organization.
• Streamline and refresh team training and process documentation, calendar, and distribution lists to guarantee easy access to essential resources utilizing Sharepoint and Smartsheet tools.

SAP DMS IMPLEMENTATION

• Directed Document Management project as sole resource, delivering solution in 6 weeks.
• Developed DMS document storage type for packaging profile (drawings) alongside existing types for integration into user exit/method that channels checked documents to standard content storage during use via CV01n/CV02n.
• Created LSMW code alongside a test upload file, ensuring version control for all fields.
  Conducted mass upload of packaging profiles and drawings to integrate data into the system.
• Trained the users on effective usage of the LSMW program for future uploads alongside version control.
• Outlined detailed functional specifications for user workflows and associated objects.
• Finalized development, testing, and UAT phases within a six-week timeframe. Implemented document loading procedures to enhance workflow efficiency. Led knowledge transfer and training initiatives for effective stakeholder engagement.

SAP INTEGRATION SUPPORT

• Facilitating SAP order management and billing processes
• Collaborated on configuring and designing functional design documents for RICEF objects with technical team.
• Collaborated with cross-functional and technical teams to successfully deliver comprehensive solutions for clients.
• Addressed complex challenges related to Canadian tax determination (QST, GST & HST), ensuring accurate G/L postings according to Incoterms.
• Engaged in identifying and optimizing client pain points and process improvement areas.
• Collaborated with clients, business analysts, and super users to finalize requirements
• Conducted Fit/Gap analysis on all OTC business requirements, resulting in RICEFW inventory creation
• Collaborated with BI/BW teams to manage Rail-to-Mexico Project shipments in Crystal reports by gathering requirements, developing solutions, conducting UAT in BOURQUE system, and implementing into production.
• Facilitated Customer NUTRIEN's transition into new system through comprehensive updates of all ship-to GLNs in Production.
• Executed Canadian tax determination for ZHST, ZQST, and ZGST related to Canadian Sold-to’s
• Compiled YTD Customs data report encompassing all STOs
• Executed migration of shipment data from SAP BW to SAP Cloud analytics system. Developed shipment reconciliation crystal report incorporating sales data based on specified criteria.
• Partnered with cross-functional teams to maintain data integrity during migration process.
• Configured new document type EBV in sales order to facilitate storage of Pipeline Support documents in Document Management System (DMS)
• Developed new report for CF Business to monitor unbilled cross-border shipments from US
• Executed enhancement to incorporate Req ship date into Demurrage Program and initiate email output.
• Examined inconsistencies within various customer-related SAP Order and Billing matters.

RITE AID CONVERSION IMPLEMENTATION

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Compile, extract, and evaluate data encompassing extensive store information including fixtures and clusters designated for each department
• Partner with developers and subject matter experts to define technical vision and evaluate gaps and tradeoffs between business requirements and system capabilities within internal tools.
• Acted as key resource for overseeing and assisting Cosmetics and Beauty departments.
• Oversee testing cycles encompassing test plan development and associated test templates.
• Utilize innovative and scientific analytical methods to derive conclusions and formulate recommendations addressing business objectives for each department's regulations.
• Pinpointed and documented system bugs for IT team review.
• Delivered first level support for all Extraction issues.
• Coaching and empowering team with daily leadership and elevating performance through targeted training and actionable feedback
• Effectively communicating insights and plans to cross-functional team members and management.
• Advanced level hands-on experience in Microsoft applications including Word, Excel, and Outlook.

REMINGTON ARMS SAP SUPPORT

• Authored code fixes and enhancements for inclusion in future code releases and patches.
• Delivered quality work within deadlines, preventing escalations through proactive identification and resolution of client issues
• Engaged in development of multiple ALV and interactive reports, Module Pool Programming, and BDC Object
• Involved in Technical Documentation Preparation for newly created and modified programs, Transaction
  request creation, Analysis, Coding and testing the programs.
• Enhanced software efficiency by diagnosing and rectifying programming errors in existing systems.
• Resolved multiple support challenges within Reports, Smart Forms, and SCRIPT Programs.
• Designed BDC programs facilitating data conversion from flat files into SAP system. Generated ALV Report to analyze purchase price variance for raw materials.
• Directed efforts in performance tuning and partnered with manager in decision-making processes for enhanced system efficiency.
• Eliminated EC errors and outdated statements in multiple reports while showcasing end-to-end project delivery responsibility.

SAINT GOBAIN - ABAP IMPLEMENTATION

• Generated shipment reports detailing purchasing group, sales organization, distribution channel, sales group, sales office, sold to party, and related entities.
• Executed extensive development on all RICEF objects using ABAP/4 workbench and OOP techniques.
  Developed reports, BADI’s, BDC’s, LSMW, SAP Scripts, Smart Forms, and Adobe forms. Utilized ABAP/4 development workbench for efficient handling of complex programming tasks. Created dynamic reports and forms to enhance data presentation and user interaction.
• Utilized Adobe forms extensively and executed client appraisal for comprehensive delivery note documentation
• Engineered User Exits to automatically assign Order type with Purchase Order Number during PO creation using Customer Functions.
• Utilized module pool programming and user exits to optimize sub screens in Additional data Tab B with custom fields for Sales orders maintenance through T-codes VA01/VA02/VA03.
• Engineered BDC Program for uploading Material Master from Flat File to SAP System utilizing CALL TRANSACTION METHOD.
• Crafted specialized solutions employing customized transactions and user exits to offer expanded functionality beyond limitations of standard SAP
• Designed new reports and forms within SD and MM modules.
  Conducted modifications on applications across MM, PP, FI, and SD modules. Implemented changes to enhance functionality of existing programs. Revamped reporting processes to ensure compliance with updated standards.
• Developed reports in SAP Queries to improve data analysis accuracy. Created enhancements for user exits in modules SD and MM, optimizing system functionality.
• Facilitated SAP R/3 implementation rollout by creating new reports, BDCs, scripts, Adobe Forms, and user exits
• Constructed ALV Reports for displaying tax details utilizing OO classes CL_GUI_ALV_GRID and CL_GUI_ALV_CONTAINER.
• Developed script in landscape orientation for Order, Invoice, and PO forms specific to Mexico users.
  Configured portrait orientation for forms in all other countries.
• Created Z Table and transport management system to support logistics operations. Leveraged ABAP modularization techniques like Includes, Subroutines, and Function modules for effective coding. Enhanced code maintainability through strategic implementation of modular programming practices.
• Executed comprehensive testing procedures to ensure system reliability and functionality.
• Developed BDC Programs to upload data from legacy system to SAP database related to MM and SD
  Module like Material master, Vendor master and Customer Master.
• Modified SAP SMARTFORMS as per user requirements along with developing the whole Data Extraction
  Programs from SAP to flat file.
• Using Runtime Analysis, debugging and dump analysis, analyzed the performance of Programs, Screens
  and Function modules created in ABAP/4 Workbench
• Extensively worked on Debugging of Reports, Forms, User Exits and Function modules, and well versed
  with Performance tuning using SQL Trace, Run Time Analysis.