Soraida Ramirez
Chicago
Summary
Dedicated professional with experience at Harvard Maintenance, excelling in cleaning and sanitizing while ensuring safety and efficiency. Proven organizational skills and a strong customer service focus enhance workplace environments. Bilingual in English and Spanish, adept at problem-solving and maintaining high standards in inventory management and stock organization.
Professional stock and inventory specialist with experience in maintaining organized, efficient warehouse environments. Known for strong focus on teamwork and consistently meeting objectives. Skilled in inventory management, product receiving, and ensuring timely stock replenishment. Reliable and adaptable, excelling in fast-paced, changing conditions.
Resourceful Librarian with meaningful experience cataloging and organizing library collections. Tactfully provides patrons with insightful direction to maximize customer service utility. Knowledgeable operator of library resources and passionate problem solver.
Overview
21
21
years of professional experience
Work History
Cleaner
Harvard Maintenance
07.2025 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Librarian
Chicago Public Schools CPS
09.2018 - 08.2025
- Catalogued and organized books, materials and other documents for proper library management.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Researched and acquired new library materials to maintain updated library collection.
- Trained and supervised library staff, volunteers and other personnel.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Located requested books on shelves and in library database and fetched items for patrons.
- Maintained library databases to support accuracy and availability in circulation systems.
- Enhanced library user experience by effectively organizing and maintaining a diverse collection of resources.
- Contributed to a positive work environment by providing ongoing support and professional development opportunities for staff members.
Overnight Stocker and Receiver
Walmart
06.2004 - 07.2010
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
- Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.
- Optimized endcap displays for increased sales potential while adhering to company guidelines for product presentation standards.
- Streamlined receiving processes by quickly unpacking shipments, verifying contents against invoices, and properly documenting discrepancies.
Education
General Studies
Benito Juarez Community Academy
Chicago, IL06-1990
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Merchandise handling
- Stock replenishment
- Shipping and receiving
- Order picking
- Loading and unloading
- Shelf stocking
- Stock organization
- Inventory management
- Organizational skills
- Problem-solving skills
- Data collection
- Approachable
- Technical support
- FLUENT IN English and Spanish
- Recordkeeping
- Safety awareness
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cleaner
Harvard Maintenance
07.2025 - Current
Librarian
Chicago Public Schools CPS
09.2018 - 08.2025
Overnight Stocker and Receiver
Walmart
06.2004 - 07.2010
General Studies
Benito Juarez Community Academy
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