Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Penciak

Berwyn

Summary

Motivated and detail-oriented college student pursuing a degree in accounting with a strong academic foundation in financial analysis. Equipped with hands-on experience in customer service as a server, where I honed multitasking, communication, and problem-solving skills while efficiently handling high-pressure situations. Demonstrates a commitment to accuracy, efficiency, and customer satisfaction by employing my skills in data entry and software proficiency.

Overview

4
4
years of professional experience

Work History

Server

RMH Franchises, Inc.
08.2023 - Current
  • Refined multitasking abilities by efficiently managing a high volume of tables and customer orders while still maintaining a focus on the accuracy of data entry into the POS system, ensuring seamless service under pressure.
  • Streamlined the order processing workflow by utilizing data entry skills, improving the speed and accuracy of customer orders and transactions.
  • Exhibited excellent problem-solving skills in high-pressure situations, utilizing robust data processing capabilities to ensure prompt and precise order entries.
  • Led collaborative initiatives to enhance operational efficiency, optimizing the flow of orders.

Server

Brinker International Inc.
08.2021 - 07.2023
  • Demonstrated strong multitasking abilities by efficiently managing multiple tables and entering customer orders into the POS system simultaneously, ensuring accuracy and promptness without compromising service quality.
  • Utilized data entry skills to process orders, update bills, and manage complimentary items in the POS system, ensuring accurate and prompt documentation of transactions.
  • Handled high-volume data processing in a fast-paced environment, maintaining a focus on accuracy while managing customer orders, payments, and service requests.
  • Collaborated with team members to ensure a seamless workflow and support the input and tracking of orders and customer preferences, ensuring efficient data handling and a positive guest experience.

Education

Associate of Science - Accounting

College of DuPage
Glen Ellyn, IL
05-2025

High School Diploma -

Alan B. Shepard High School
Palos Heights, IL
05-2021

Skills

  • Microsoft Office (Excel, Word)
  • Google Suite (Docs, Sheets)
  • Intuit Quickbooks
  • Attention to Detail
  • Multitasking
  • Effective Communication
  • Problem-Solving
  • Critical Thinking
  • Data Management

Timeline

Server

RMH Franchises, Inc.
08.2023 - Current

Server

Brinker International Inc.
08.2021 - 07.2023

Associate of Science - Accounting

College of DuPage

High School Diploma -

Alan B. Shepard High School

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Sophie Penciak