Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Harrison

Vandalia,IL

Summary

Dynamic Registration Clerk at Sarah Bush Lincoln Fayette County Hospital, adept at enhancing patient experiences through proactive problem-solving and meticulous data intake. Recognized for training new staff and ensuring compliance with HIPAA procedures, while maintaining high accuracy in payment processing and fostering effective communication with diverse patient populations.

Developed skills in fast-paced administrative environment, demonstrating ability to manage multiple tasks efficiently and accurately. Known for strong organizational and communication abilities, ensuring smooth operations and effective client interactions. Seeking to transition into new field where these skills can be utilized to contribute to productive and positive workplace.

Overview

1
1
year of professional experience

Work History

Registration Clerk

Sarah Bush Lincoln Fayette County Hospital
02.2025 - Current
  • Completed registration paperwork, verifying accurate patient information.
  • Answered patient questions and inquiries regarding registration process and documentation.
  • Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
  • Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
  • Entered patient information into payment system accurately for billing purposes.
  • Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
  • Updated patient contact information to support accurate electronic medical records.
  • Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
  • Accurately collected and verified patient demographic information for seamless recordkeeping.
  • Collaborated with hospital staff to ensure smooth transitions between departments and services for patients.
  • Supported diverse patient populations by effectively communicating with individuals of varying cultural backgrounds, language skills, or abilities.

Education

High School Diploma -

Vandalia Community High School
Vandalia, IL
05-2029

Skills

  • Problem-solving
  • Patient registration
  • Payment processing
  • Registration data intake
  • Proactive approach
  • Office organization
  • Initiative-taking
  • Confidentiality compliance

Timeline

Registration Clerk

Sarah Bush Lincoln Fayette County Hospital
02.2025 - Current

High School Diploma -

Vandalia Community High School
Sophie Harrison