Sophie Farnen
Swansea
Summary
Going ten years’ experience providing excellent healthcare services. Monitor, evaluate, and observe individuals in Senior Living facilities& hospitals. Ability to communicate verbal and written instructions. Knowledgeable about Excel, PowerPoint, Word Documents, & EPIC.
Overview
2
2
years of professional experience
Work History
Social Programs Coordinator
Eden Village Retirement Center
Glen Carbon
06.2024 - Current
- Coordinated resident activities and events, resulting in increased community engagement.
- Managed scheduling and communication for staff and residents, ensuring seamless operations.
- Organized diverse events, including holiday parties, bingo nights, and movie screenings, fostering community spirit.
- Developed themed events to enhance community participation and enjoyment.
- Trained volunteers on event procedures and participant engagement techniques.
- Resolved customer complaints in a timely manner while upholding company standards.
- Facilitated communication between different departments in order to resolve issues quickly.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Ensured compliance with company policies and procedures related to project management activities.
Education
High School Diploma -
O’Fallon Township High School
O’Fallon, Illinois05.2017
Skills
- Community outreach
- Customer service
- Project coordination
- Budget management
- Time Management
- Scheduling efficiency
- Activity organization
- Leadership
- Team collaboration
- Adaptability
- Flexibility
- Clear communication
- Verbal and written communication
- Active Listening
- Developing
- Verbal and written communication
Knowledge Skill Abilities
- Customer and Personal Service
- Time Management
- Public Safety and Security
- Active Listening and Learning
- Dependable
- Developing
- Adaptability and Flexibility
- Leadership
- Integrity
Timeline
Social Programs Coordinator
Eden Village Retirement Center
06.2024 - Current
High School Diploma -
O’Fallon Township High School