- Yoga
- Pilates
- Long distance running
- Soccer
Sophia Kell
Springfield
Summary
Personable and reliable with positive attitude and responds to feedback well. Possesses deep understanding in quality towards customer care. Has experience in working hands on with patients and maintaining positive relations within the work environment. Carries organizational and efficient skills ready to use in future positions of all departments and fields.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Head Server/Head Bartender
Three Gen Hospitality- Curate, Vele, Matto
03.2023 - Current
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
Physical Therapy Technician
Orthopedic Center Of Illinois
02.2024 - 04.2025
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
- Provided instructed care to patients on a daily basis seeking physical therapy pre and post surgical operations, injuries, or overall health management.
- Arranged schedules and worked with various providers to achieve and increase productivity amongst all providers.
- Maintained a constant clean and organized clinic.
Education
Bachelor of Science - Exercise Science, Sports Management
University of Illinois-Springfield
Springfield, IL06-2026
Associate of Science -
Lincoln Land Community College
Springfield, IL05-2023
Skills
- Multitasking skills
- Exceptional communication
- Training employees
- Team management
- Service prioritization
- Efficient scheduling
- Maintaining and cleaning equipment
- Maintaining inventory
- Safety procedures
- Customer communications
- Sports injury treatment
- Post-surgery rehabilitation
Accomplishments
- Supervised team of 15 staff members.
- Achieved post-op excellence through effectively helping with physical therapy exercises.
Certification
- CPR Certification
- Food Handlers License
- Bassett
Interests
Timeline
Physical Therapy Technician
Orthopedic Center Of Illinois
02.2024 - 04.2025
Head Server/Head Bartender
Three Gen Hospitality- Curate, Vele, Matto
03.2023 - Current
Bachelor of Science - Exercise Science, Sports Management
University of Illinois-Springfield
Associate of Science -
Lincoln Land Community College
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