Sophia Froslid
Wheaton
Summary
Detail‑oriented and principled operations professional with a strong commitment to accuracy, consistency, and ethical handling of information. Brings hands‑on experience managing records, verifying transactions, and maintaining detailed documentation in fast‑paced environments. Valued for reliability, thoughtful communication, and the ability to work independently while supporting team goals.
Overview
4
4
years of professional experience
Work History
Hair Stylist
Solo Salon
04.2024 - Current
- Managed client appointments, payments, and records
- Tracked tips and earnings independently with accurate documentation
- Verified front desk entries and corrected transaction discrepancies
- Maintained detailed client notes and service histories
- Communicated clearly with clients regarding services, timing, and charges
Salon Coordinator and Stylist Assistant
Solo Salon
06.2022 - 12.2024
Stylist Assistant
- Managed scheduling and workflow for the salon’s top‑earning stylist
- Ensured accurate client notes, service details, and charges
- Kept appointments on schedule and resolved discrepancies proactively
- Provided operational support to ensure smooth, accurate service delivery
Salon Coordinator
- Oversaw all front desk operations, including checkout, payments, and refunds
- Opened and closed the salon; handled cash, change, and tip calculations
- Managed high‑volume phone and email communications
- Maintained accurate booking and client records in Meevo
- Served as liaison between stylists and management
- Followed standardized procedures and corrected data inaccuracies
Education
Associate of Science - Business Economics
College of DuPage
Glen Ellyn, IL06-2022
High School Diploma -
Wheaton Academy
West Chicago, IL05-2020
Skills
- Transaction processing & verification
- Data accuracy & quality control
- CRM systems
- Professional email & phone communication
- Explaining processes and next steps clearly
- Managing sensitive and confidential information
- Timely follow‑up on action items
- Process documentation & checklist creation
- Cross‑functional communication
- Independent, detail‑focused work style
Timeline
Hair Stylist
Solo Salon
04.2024 - Current
Salon Coordinator and Stylist Assistant
Solo Salon
06.2022 - 12.2024
Associate of Science - Business Economics
College of DuPage
High School Diploma -
Wheaton Academy
Community Involvement
Naomi's House – Donation Partner Program
Solo Salon
- Supported a salon partnership that collected donations benefiting women through Naomi's House
- Helped foster a positive donor experience by clearly communicating the mission behind the cause