Summary
Overview
Work History
Education
Skills
Timeline
Generic

Takia Chambers

Chicago

Summary

Dynamic Case Manager with a proven track record at QPA, skilled in crisis intervention and case planning. Expertly enhanced client access to healthcare and resources, advocating for rights and improving communication with providers. Committed to fostering self-sufficiency and delivering individualized care through effective collaboration and documentation.

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Overview

13
13
years of professional experience

Work History

Case Manager

QPA
10.2023 - 03.2025
  • Provided detailed assessments for clients to identify their needs and barriers.


  • Scheduled doctor appointments for clients, ensuring timely access to healthcare services.
  • Assisted clients in securing food and resources for their families.


  • Engaged clients in discussions about medication management and housing options.


  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.


  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.


  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Case Manager

Catholic Charities
05.2023 - 03.2025

• Worked directly with Veteran clients to identify barriers and strengthen self-sufficiency skills.

• Provided outreach services and created/developed service plans based on needs assessments.

• Networked monthly at Veteran events and meetings.

• Communicated with VA staff to track client progress and understood Veterans Administration regulations relating to housing programs.

• Utilized data for monthly billing to the Veteran Administration and conducted meetings to educate Veterans on available support services.


  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Coordinator

Beautiful People Organizatio
12.2011 - 05.2018

• Responded professionally to telephone calls and emails from clients and participants.

• Produced information for events and hosted them for young adults, ensuring overall success.

• Ensured compliance with governmental standards according to the State of Illinois.

• Maintained high standards and continuous improvement by actively participating in team meetings.

• Supported upper management in maintaining facility standards, including health/safety regulations.

Education

Master of Science - Psychology

University of Phoenix
Tempe, AZ
10-2013

Bachelor of Science - Psychology

University of Phoenix
Tempe, AZ
12-2011

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Decision-making
  • Conflict resolution
  • Case planning
  • Care coordination
  • Community resources
  • Critical thinking
  • Documentation proficiency
  • Records management
  • Data entry and analysis
  • Crisis intervention
  • Emotional awareness
  • Treatment Planning
  • MS office
  • Individualized counseling
  • Social work
  • Home visits and inspections

Timeline

Case Manager

QPA
10.2023 - 03.2025

Case Manager

Catholic Charities
05.2023 - 03.2025

Coordinator

Beautiful People Organizatio
12.2011 - 05.2018

Master of Science - Psychology

University of Phoenix

Bachelor of Science - Psychology

University of Phoenix
Takia Chambers