Sonia Ramos
Dutch Farms
Posen,IL
1
Language
8
years of professional experience
Detail-oriented Accounts Receivable Clerk with extensive experience in collections, invoice processing, and payment posting. Proven ability to streamline processes and mentor junior staff, ensuring timely payments and enhanced customer satisfaction.
Work History
Accounts Receivable Clerk
6 Years 7 Months- Processed and recorded customer payments accurately in financial software.
- Monitored accounts for overdue payments, initiating collection procedures as necessary.
- Monitored accounts for overdue payments and initiated collection procedures.
- Generated monthly aging reports to track outstanding invoices and improve collections.
- Led efforts to streamline invoicing processes, enhancing overall efficiency by implementing automated systems.
- Mentored junior clerks on best practices in accounts receivable management and software usage.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Implemented automated reminder emails to clients regarding upcoming due dates for payments, resulting in timelier remittance processing.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Monitored accounts to verify compliance with payment terms and schedules.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Handled day-to-day accounting processes to drive financial accuracy.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Entered figures using 10-key calculator to compute data quickly.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Administrative Assistant
1 Year 3 Months- Coordinated schedules for team meetings, optimizing time management and resource allocation.
- Trained new staff on administrative protocols, fostering team integration and knowledge transfer.
- Developed and implemented filing systems, enhancing document retrieval efficiency.
- Managed daily office operations, ensuring smooth workflow and efficient task completion.
- Streamlined communication processes between departments, improving information flow and collaboration.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Education
High School Diploma
Skills
Collections
Invoice processing
Payment posting
Account monitoring
Dispute resolution
Claims processing
Microsoft Excel
Data entry
Bank deposits
Time management
Attention to detail
Customer account management
Languages
Spanish
Full Professional
Timeline
Accounts Receivable Clerk
Dutch Farms
12.2019 - CurrentRead More
Administrative Assistant
Robbins Supportive Living
09.2018 - 12.2019Read More
Alan B. Shepard High School
High School Diploma
Read More