Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alvaro Solis

Chicago

Summary

Dynamic IT Technician with a proven track record at Nectel Technologies, excelling in troubleshooting and system diagnostics. Adept at creating comprehensive documentation and delivering exceptional customer service. Successfully enhanced system performance and reliability through meticulous hardware installation and effective backup strategies, ensuring seamless operations in fast-paced environments.

Overview

3
3
years of professional experience

Work History

IT Technician

Nectel Technologies
Chicago
08.2024 - 04.2025
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Created documentation for common IT tasks such as troubleshooting steps for various types of problems.
  • Oversaw daily performance of computer systems.
  • Coordinated with vendors for repair services when needed.
  • Performed system backups and restores as required.
  • Set up user profiles on local machines according to established standards.
  • Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.

Roofer

United Union Roofing And Water
Chicago
08.2022 - 05.2023
  • Received deliveries of supplies needed for job completion at various sites.
  • Repaired and replaced roof membrane, sub roofing, sheathing and base materials.
  • Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
  • Measured and cut materials according to specifications with hand tools such as hammers, saws, chisels.
  • Set up ladders or scaffolding to safely access roof.
  • Removed old roof coverings in preparation for new installations.
  • Applied plastic coatings and membranes, fiberglass or felt over sloped roofs to prepare for shingle installation.
  • Loaded and unloaded trucks with building materials required for each job site.
  • Cleaned or prepared construction sites to eliminate hazards.

Education

Higher University Technician - Industrial Automation

Universidad Tecnologica De Coahuila Mexico
Ramos Arizpe, Coahuila, Mexico
07-2012

Skills

  • Network troubleshooting
  • System diagnostics
  • Hardware installation
  • Backup and restore
  • Documentation creation
  • Customer service

Languages

English
Limited
Spanish
Native/ Bilingual

Timeline

IT Technician

Nectel Technologies
08.2024 - 04.2025

Roofer

United Union Roofing And Water
08.2022 - 05.2023

Higher University Technician - Industrial Automation

Universidad Tecnologica De Coahuila Mexico

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Alvaro Solis