Sofya Zak
Chicago
Summary
Dynamic healthcare professional with expertise in patient care and clinical leadership, recognized for enhancing operational efficiency through evidence-based practice and quality improvement initiatives. Proficient in patient education, treatment planning, and care coordination, with a solid track record in research utilization and pharmaceutical compliance. Demonstrates strong leadership capabilities in optimizing workflows and fostering collaborative relationships with healthcare providers and regulatory bodies. Bilingual in English and Russian, skilled in EMR systems, leveraging data-driven decision-making to improve patient outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PEDIATRIC KIDNEY TRANSPLANT NURSE PRACTITIONER
Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago
01.2023 - 02.2025
- Oversaw direct patient care, including comprehensive lab evaluation, medication management, and treatment planning, to support optimal transplant outcomes.
- Acted as a key clinical and administrative liaison between transplant teams, patients, and stakeholders, enhancing care coordination and operational efficiency.
- Led quality improvement initiatives to optimize transplant protocols, reduce complications, and improve long-term patient outcomes through evidence-based strategies.
- Provided strategic insights on clinical workflows, driving enhancements in care coordination, process efficiency, and healthcare resource utilization.
- Partnered with insurance providers and pharmaceutical representatives to streamline medication access, reimbursement processes, and patient support programs.
PEDIATRIC KIDNEY TRANSPLANT COORDINATOR
Ann & Robert H. Lurie Children's Hospital of Chicago
Chicago
09.2022 - 01.2023
- Conducted phone triage of patient concerns, providing timely clinical guidance and coordinating appropriate care pathways.
- Performed comprehensive medication reviews and blood pressure assessments to enhance treatment efficacy and patient safety.
- Collaborated with multidisciplinary teams to standardize post-transplant care guidelines, contributing to reduced hospital readmission rates.
- Led patient and family education initiatives to improve treatment adherence, and promote long-term transplant success.
- Assisted in research initiatives focused on advancing transplant outcomes and optimizing clinical protocols.
- Managed complex prior authorization processes for medical interventions, ensuring timely approvals, and minimizing treatment delays.
PEDIATRIC REGISTERED NURSE | ICU STEPDOWN
Nemours Children's Hospital
Wilmington
08.2017 - 08.2022
- Delivered essential patient care and education across diverse age groups, enhancing care standards, improving outcomes, and fostering family engagement.
- Managed post-surgical care for complex pediatric cases, ensuring adherence to best practices and evidence-based treatment protocols.
- Provided mentorship and training to junior nursing staff, promoting a culture of clinical excellence and continuous professional development.
- Partnered with physicians and multidisciplinary teams to develop and implement individualized patient care plans, optimizing recovery and long-term health outcomes.
- Served as a Quality Improvement Representative, leading initiatives that enhanced patient outcomes, streamlined workflows, and improved overall healthcare operations.
PEDIATRIC REGISTERED NURSE | ACUTE INPATIENT REHABILITATION
The Children's Hospital of Philadelphia
Philadelphia
07.2015 - 01.2017
- Provided comprehensive patient care by monitoring progress, ensuring adherence to rehabilitation plans, and optimizing medication management to improve outcomes.
- Partnered with multidisciplinary teams to develop and implement personalized rehabilitation strategies, streamlining communication and encouraging active family and provider engagement.
- Assisted in educating patients, families, and healthcare staff on best practices in patient care, rehabilitation adherence, and safety protocols, including crisis management, and de-escalation techniques.
- Contributed to patient-centered care initiatives, supported workflow improvements, and assisted in implementing evidence-based strategies in rehabilitation and medication management.
- Supported the implementation of clinical protocols, assisted in patient engagement strategies, and collaborated with interdisciplinary teams to enhance patient outcomes, and workflow efficiency.
- Adhered to safety and compliance measures, contributing to a secure and therapeutic healthcare environment for patients, families, and staff.
Education
Master of Science - NURSING
Villanova University
Villanova, PA05-2022
Bachelor of Science - NURSING
Drexel University
Philadelphia, PA06-2015
Skills
- Pediatric Assessment
- Patient-Centered Care
- Treatment Planning
- Evidence-Based Practice
- Clinical Decision-making
- Quality Improvement
- Care Coordination
- Patient Education
- Electronic Medical Record (EMR) Systems
- Interprofessional Collaboration
- Bilingual (English & Russian)
Accomplishments
- Quality Improvement Scholars Project Lead: Led initiatives to optimize kidney transplant patient length of stay, improving efficiency and patient outcomes.
- Quality Improvement Project Co-Chair: Contributed to the evaluation and update of kidney transplant protocols, driving process improvements and enhancing care standards.
- Poster Presentation: Zak, S. Child Abuse: Making a Difference in Primary Care (Presented at the 2022 NAPNAP Conference).
- Shared Governance Quality Committee Unit Representative : Advocated for and implemented quality improvements within the unit.
- Unit Hospital-Acquired Viral Infection Representative: Focused on infection prevention strategies to improve patient safety.
- Event Board Member, Pediatric Brain Tumor Foundation: Supported initiatives to raise awareness and funding for pediatric brain tumor research.
- Daisy Award Nominations (2016, 2021): Recognized for excellence in patient care and clinical leadership.
Certification
- Registered Nurse (RN): Pennsylvania, Illinois
- Pediatric Nurse Practitioner (PNP): Illinois
- DEA License: Illinois
References
References available upon request.
Timeline
PEDIATRIC KIDNEY TRANSPLANT NURSE PRACTITIONER
Ann & Robert H. Lurie Children's Hospital of Chicago
01.2023 - 02.2025
PEDIATRIC KIDNEY TRANSPLANT COORDINATOR
Ann & Robert H. Lurie Children's Hospital of Chicago
09.2022 - 01.2023
PEDIATRIC REGISTERED NURSE | ICU STEPDOWN
Nemours Children's Hospital
08.2017 - 08.2022
PEDIATRIC REGISTERED NURSE | ACUTE INPATIENT REHABILITATION
The Children's Hospital of Philadelphia
07.2015 - 01.2017
Master of Science - NURSING
Villanova University
Bachelor of Science - NURSING
Drexel University
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