Sofi Awadalla
Mokena,IL
Summary
A nationally certified phlebotomist, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Care-focused Phlebotomist bringing a five-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture, arterial and venous draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
10
10
years of professional experience
4
4
Certificate
Work History
Phlebotomist
Silver Cross Hospital
2023.04 - Current
- Addressed questions and concerns to educate patients on collection process and procedures.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Assisted in training and onboarding new phlebotomists.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Drew venous and arterial blood by vacuum tube, syringe, or butterfly venipuncture methods for both adults and pediatric patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Listened to patients needs and desires to identify and recommend optimal method of specimen collection.
- Organized timed, upcoming routine and STAT orders based on collection priority.
- Performed venipunctures, arterial draws, finger sticks and heel sticks for both adult and pediatric patients.
- Packaged and shipped specimens to central lab daily.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Verified proper storage and transportation of specimens to laboratories.
Operations Supervisor, Aurora Technician
Grifols Plasma Center
2019.07 - 2022.08
- Addressed routine equipment maintenance according to established schedule
- Assisted in training and onboarding new phlebotomists.
- Completed job reports and logs immediately following service calls.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Centrifuged blood samples as outlined in clinical protocols.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Liaised with three internal departments to optimize productivity and efficiency.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Worked with diverse types of weather and ground conditions.
Sales Representative
Ganser Company
2015.08 - 2018.10
- Collaborated with cross-functional teams to identify and address customer needs.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Prepared and organized personal workstation, making it functional appealing Implemented a more efficient work processes
Education
Certified Phlebotomy Technician - Phlebotomy
Stars Academy
Hickory Hills, United States04.2023
Associate of Science - Clinical Psychology
Madison Area Technical College
Madison, WI05.2019
Skills
- Specimen Collection, Process's, Storage and Shipment
- Bookkeeping/Logging Maintenance and Repair
- Critical Thinking
- HIPAA Compliance
- Infection Control and Aseptic Procedures
- Issue Analysis
- Medical records review
- Managing simulation equipment
- Patient Care
- Problem Solving
- Recording data
- Staff Management
- Supervising students
Certification
- CPT - Certified Phlebotomist Technician
- BLS - For Healthcare Providers exp. 05/25/2025
- NHA - National Health career Association exp. 05/25/25
- AURORA System Service Technician, Fresenius Kabi
Languages
Arabic
Native or Bilingual
Spanish
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Phlebotomist
Silver Cross Hospital
2023.04 - Current
Operations Supervisor, Aurora Technician
Grifols Plasma Center
2019.07 - 2022.08
Sales Representative
Ganser Company
2015.08 - 2018.10
Certified Phlebotomy Technician - Phlebotomy
Stars Academy
Associate of Science - Clinical Psychology
Madison Area Technical College
- BLS - For Healthcare Providers exp. 05/25/2025
- NHA - National Health career Association exp. 05/25/25
- AURORA System Service Technician, Fresenius Kabi
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