Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Skyler Jones

Chicago

Summary

Dynamic and dedicated professional with a strong background in customer service at Rack Rooms Shoe Store. Recognized for exceptional problem-solving abilities and effective team collaboration. Proven track record of enhancing customer experiences through attentive service and organized operations. Fast learner with solid computer skills, committed to maintaining a welcoming environment.

Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Student Volunteer

Love Auto Group
06.2023 - Current
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained store cleanliness and organization to create a welcoming shopping environment for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.

Team Member

Rack Rooms Shoe Store
07.2024 - 04.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store cleanliness and organized merchandise displays for optimal presentation.
  • Collaborated with team members to achieve daily sales goals and improve customer service.
  • Stocked shelves and replenished inventory, ensuring product availability for customers.
  • Adapted quickly to changing store demands, demonstrating flexibility in various roles as needed.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Operated point-of-sale system efficiently to process transactions and manage inventory.
  • Learned company policies and procedures to provide accurate information to customers.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.

Education

Basic Studies

American School of Corr
Lansing, IL
06-2026

Skills

  • Community service
  • Team collaboration
  • Creativity and innovation
  • Social interaction
  • Complex Problem-solving
  • Fast learner
  • Organized and efficient
  • Friendly and professional
  • Attention to detail
  • Flexible schedule
  • Customer service
  • Problem-solving
  • Computer skills
  • Telephone etiquette

Interests

  • Cooking
  • Crafting and DIY Projects
  • Reading
  • Clothes


Timeline

Team Member

Rack Rooms Shoe Store
07.2024 - 04.2025

Student Volunteer

Love Auto Group
06.2023 - Current

Basic Studies

American School of Corr
Skyler Jones