Skylar Morse
Champaign
Summary
Hardworking student and fast learner, is a Certified Trainer at Outback Steakhouse. Trained over a dozen Servers and Food Runners. Engaged with guests and built loyalty while managing high-volume dining environments. Regularly handled a 7-10 table section. Proficient in POS operations and Ziosks. Committed to maintaining service standards, ensuring an outstanding dining experience for all guests. Regularly maintained top of sales rankings during performance based scheduling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Outback Steakhouse
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated relationships with regular customers, and built a small but loyal clientele.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices. One of few Certified Trainers in all FOH position other than Bartending.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Parking Lot Attendant
Lambeau Feild
10.2021 - 02.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated relationships with regular customers, and built a small but loyal clientele.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices. One of few Certified Trainers in all FOH position other than Bartending.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Bachelor In International Relations - Political Science And Government
University of Illinois At Urbana-Champaign
Champaign, IL04.2029
Fisher Jr./Sr. Highschool
Fisher, IL05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Proficient with several different POS systems as well as Ziosks
- Guest engagement
- Hospitality service expertise
- Professional appearance
- Cleanliness standards
- Menu memorization
- Food running
- High volume dining
- Point of sale operation
- Food and beverage pairings
Certification
FOH Training Certification at Outback Steakhouse for Serving, Food Running, Hosting, and Takeaway.
Timeline
Server
Outback Steakhouse
05.2023 - Current
Parking Lot Attendant
Lambeau Feild
10.2021 - 02.2022
Bachelor In International Relations - Political Science And Government
University of Illinois At Urbana-Champaign
Fisher Jr./Sr. Highschool
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