Skylar Manker
135 E Union St, Apt 1, Edwardsville
Summary
Recent graduate from Southern Illinois University Edwardsville with a Bachelors in Psychology and Minor in Forensic Science. Since graduation, I have been working as a Site Coordinator at Leclaire Elementary Kid Zone. I am tasked daily with parental communication regarding the health and welfare of their children while present at Kid Zone. Experienced in organizing, coordinating and leading activities for Kid Zone as well as supervising subordinate counselors. Responsible for direct communication between staff members regarding positive and negative situations on a daily basis.
Overview
8
8
years of professional experience
Work History
Leclaire Kid Zone Site Coordinator
Edwardsville Community Unit School District 7
08.2023 - Current
- Developed strong rapport with both children and parents, fostering a sense of trust and confidence in the Kid Zone program.
- Implemented behavior management techniques to address challenging situations with professionalism and sensitivity.
- Provided exceptional customer service to parents, addressing concerns and inquiries in a timely manner.
- Promoted physical activity among children through engaging playtime experiences tailored to individual abilities and interests.
- Mentored new staff members, sharing best practices for providing high-quality care within the Kid Zone setting.
- Maintained a safe and positive environment for children, ensuring adherence to established guidelines and protocols.
- Coordinated snack times that included healthy food options while accommodating dietary restrictions as needed.
Retail Worker
The Great Outdoors Company
05.2016 - 08.2024
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
Server/Bartender
The G.O.A.T. Sports Bar
02.2020 - 08.2022
- Answered customers' questions, recommended items and communicated orders with kitchen staff.
- Worked with a POS system to place orders, and manage bills.
- Kept the coolers well-stocked to meet the needs of customers.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - School Psychology
Southern Illinois University Edwardsville
Edwardsville, IL12.2023
High School Diploma -
Sparta High School
Sparta, IL05.2018
Skills
- Strong Communication and Interpersonal Skills
- Building Customer Relationships and Loyalty
- Organizational Skills
- Training and Mentoring
- Staff Supervision
- CPR Certified
- Teamwork and Collaboration
- Cool Under Pressure
Timeline
Leclaire Kid Zone Site Coordinator
Edwardsville Community Unit School District 7
08.2023 - Current
Server/Bartender
The G.O.A.T. Sports Bar
02.2020 - 08.2022
Retail Worker
The Great Outdoors Company
05.2016 - 08.2024
Bachelor of Science - School Psychology
Southern Illinois University Edwardsville
High School Diploma -
Sparta High School
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