Skylar Fenton
Illinois Department of Human Services
Carlinville
11
years of professional experience
Dedicated professional with strong compassionate caregiving and customer service skills. Proven ability to manage time effectively while implementing personalized care plans to enhance client comfort and independence.
Work History
Personal Assistant
2 Years 2 Months- Assisted clients with daily living activities, enhancing comfort and independence.
- Monitored client health conditions, reporting changes to healthcare professionals promptly.
- Developed and maintained positive relationships with clients to foster trust and security.
- Implemented personalized care plans based on individual needs and preferences.
- Coordinated transportation for clients to medical appointments, ensuring timely arrivals and follow-ups.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Bartender /Restaurant Server
3 Years 4 Months- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety regulations.
- Trained new staff on bartending techniques and customer service protocols to improve team efficiency.
- Developed unique drink specials that increased customer engagement and repeat business.
- Provided exceptional customer service, addressing concerns promptly to ensure guest satisfaction.
- Collaborated with kitchen staff to coordinate food and beverage pairings, enhancing overall dining experience.
- Implemented streamlined processes for order taking and service delivery, improving speed of service during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Customer Service Cashier
1 Year 11 Months- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
Caregiver
3 Years 11 Months- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Provided compassionate support to clients with diverse needs, enhancing their quality of life.
- Monitored client health conditions and reported changes to medical staff for timely interventions.
- Developed personalized care plans in collaboration with families and healthcare professionals.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Education
GED
Paraprofessional
Skills
Compassionate caregiving
Task prioritization
Time management
Strong communication skills
Creative thinking capacity
Strong problem solver
Health monitoring
Multitasking and organization
Compassionate support
Timeline
Personal Assistant
Illinois Department of Human Services
06.2024 - CurrentRead More
Bartender /Restaurant Server
Old Number Seven Saloon
01.2021 - 05.2024Read More
Customer Service Cashier
Walmart
02.2019 - 01.2021Read More
Caregiver
Home Based Care
07.2015 - 06.2019Read More
Regional Office of Education #40
Paraprofessional
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Waverly High School
GED
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