Skky Gerloff
Machesney Park
Summary
Results-driven manager with expertise in inventory management, customer service, and quality assurance. Proven ability to enhance operational efficiency and resolve customer issues effectively.
Overview
2
2
years of professional experience
Work History
Manager
Olive Garden
Rockford
04.2024 - Current
- Managed daily restaurant operations to ensure smooth service flow.
- Oversaw inventory management and ensured proper stock levels.
- Coordinated team schedules to optimize staffing efficiency during peak hours.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Monitored food preparation processes for quality assurance compliance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma -
Harlem High School
Machesney Park, IL05-2021
Skills
- Inventory management
- Quality assurance
- Customer service
- Team coordination
- Food safety standards
- Customer relationship management
- Problem solving
- Time management
Timeline
Manager
Olive Garden
04.2024 - Current
High School Diploma -
Harlem High School