To pursue a career of continuous growth and development and ultimately provide world-class business leadership in every expect of life.
Hi, I’m
Sithembile Kensani Shereen Uzoma
Tel Aviv,Israel
Summary
Overview
14
years of professional experience
Work History
Rami Lavy
Supermarket Worker
10.2024 - Current
Job overview
- Supported team members during busy periods, ensuring smooth operations throughout the store.
- Pleasantly greeted customers and provided prompt and courteous service.
- Checked aisles for spills to complete quick clean-up.
- Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Assisted customers with locating desired items, resulting in improved shopping experiences.
- Proactively provided support to other departments within the store as needed, demonstrating flexibility in role responsibilities.
- Collaborated with colleagues on special projects such as seasonal resets or product launches within the store layout planogram execution.
- Assisted in training new employees on proper procedures for shelf stocking, cashier operations, and general store policies.
- Contributed to store cleanliness and presentation by diligently sweeping, mopping, and wiping down surfaces as needed.
- Handled customer inquiries, addressing concerns with professionalism, empathy, and politeness.
- Stayed updated on current product knowledge through attendance at staff meetings and online resources for employee education.
- Reduced shrinkage rates by closely monitoring high-theft areas and promptly reporting suspicious activity to security personnel.
- Promoted a safe shopping environment by adhering to food safety standards when handling perishable items.
- Maintained a consistently professional demeanor even during high-stress situations or confrontations between customers.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Contributed to overall teamwork atmosphere through open communication with coworkers regarding tasks needing completion or assistance.
- Ensured accurate pricing of products by regularly checking price tags against current promotions or markdowns.
- Facilitated positive customer interactions by offering assistance with bagging groceries during peak hours.
- Increased sales through effective cross-merchandising and promotional displays in aisles.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Retrieved items for customers and verified prices.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized helping customers over completing other routine tasks in store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
City of Ekurhuleni
Artisan Assistant
12.2010 - Current
Job overview
- Assist in the workshop, fit new tyres and repair punctures, minor service on petrol cars, repair & maintenance on suspension, service & repair on cooling systems, service & repair on fuel systems, service & repair braking systems, repair on basics electrics of a car, attending stand-by duties in accordance with workshop standard
Agent
Live-Out Nanny
06.2024 - 09.2024
Job overview
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
- Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
- Administered medications when necessary following parents'' instructions and guidelines closely monitoring any adverse reactions.
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Supported families during transitions such as new sibling arrivals or moving homes providing extra care and attention required.
- Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Facilitated social development by arranging playdates and outings with peers on a regular basis.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Maintained detailed records of each child''s habits, developmental milestones achieved during my care period.
- Collaborated with parents in setting developmentally appropriate goals for each child monitoring and tracking progress throughout the year.
- Taught basic life skills such as personal hygiene practices to promote independence among the children under my care.
- Promoted language development through storytelling, reading, and engaging in conversations with the children.
- Encouraged physical activity through outdoor playtime, sports participation, and structured exercise routines.
- Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
- Assisted older children with homework assignments offering guidance and clarification when needed to reinforce learning concepts.
- Prepared meals and snacks for children based on dietary guidelines.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Administered basic first-aid and medication in emergency situations.
- Engaged with children on age-appropriate level.
- Supervised children on playground to help develop physical and social skills.
- Taught children basic life skills, manners and personal hygiene.
- Encouraged children to be understanding and patient with others.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Regularly traveled with family to help with vacation activities and childcare.
- Helped children complete homework assignments and school projects.
- Coordinated playdates and outings to meet children's physical and social needs.
Agent
House Keeping
06.2023 - 09.2024
Job overview
- Managed housekeeping scheduling and planning.
- Performed housekeeping tasks for a clean living environment conducive to healing.
- Maintained high guest satisfaction ratings by ensuring timely completion of all housekeeping tasks.
- Liaised with housekeeping staff to ensure rooms met cleanliness standards before guest arrivals.
- Enhanced guest satisfaction by delivering impeccable housekeeping services and maintaining a clean, welcoming environment.
- Facilitated cross-departmental cooperation between housekeeping management team members on various initiatives.
- Coordinated with housekeeping staff to ensure timely room turnovers for incoming late-night arrivals.
- Ensured timely completion of all housekeeping duties, resulting in consistently positive client feedback.
- Maintained a safe working environment through proper housekeeping practices and adherence to safety protocols.
- Streamlined housekeeping processes for increased efficiency, resulting in faster room turnover times.
Education
BOSTON BENONI CITY CAMPUS
National Higher Certificate Information Technology Sciences
University Overview
EWC GERMISTON CAMPUS
National Higher Certificate I T Level 2
University Overview
EWC GERMISTON CAMPUS
National Higher Certificate ICDL
University Overview
EWC GERMISTON CAMPUS
National Higher Certificate E-LEARNER
University Overview
LIVERPOOL SECONDARY
National Senior Certificate (Matric)
University Overview
Skills
Computer Literacy: In depth knowledge of Microsoft Office (Word, Excel Advanced and PowerPoint)
undefinedPersonal Information
Personal Information
- Nationality: South African
- Driving License: Yes
References
References
- Mrs Sarah Mhlongo, Sales-person, Sarah's Textiles, +27 73 347 2270
- Mr Mbuso Masondo, Admin Assistant, Ekurhuleni Waste Management/ Benoni depot, +27 82 697 6728, Mbuso.Masondo@ekurhuleni.gov.za
- Mr Madikana Thenga, Administrator Officer, Ekurhuleni Waste Management/ Landfill and Operations, 011 999 6206, +27 74 567 7676, Madikana.Thenga@ekurhuleni.gov.za
- Mr P K Khoza, Artisan Assistant Mechanical, Ekurhuleni Fleet Management/ Mechanical Workshop, +27 11 999 0911, +27 74 520 6356, Patrick.Khoza@ekurhuleni.gov.za
- Mr K R Moloto, Artisan Assistant Mechanical, Ekurhuleni Fleet Management/ Mechanical Workshop, +27 11 999 0911, +27 82 791 9236, Rodney.Moloto@ekurhuleni.gov.za
Additional Information
Additional Information
learning new skills and languages I'm other fields of work and meeting new people
Languages
Hebrew
Beginner (A1)
Arabic
Beginner (A1)
Interests
Being a teacher
Timeline
Supermarket Worker
Rami Lavy
10.2024 - Current
Live-Out Nanny
Agent
06.2024 - 09.2024
House Keeping
Agent
06.2023 - 09.2024
Artisan Assistant
City of Ekurhuleni
12.2010 - Current
BOSTON BENONI CITY CAMPUS
National Higher Certificate Information Technology Sciences
04.2013
EWC GERMISTON CAMPUS
National Higher Certificate I T Level 2
04.2012
EWC GERMISTON CAMPUS
National Higher Certificate ICDL
04.2012
EWC GERMISTON CAMPUS
National Higher Certificate E-LEARNER
04.2011
LIVERPOOL SECONDARY
National Senior Certificate (Matric)
04.2009
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