Proven leader with a track record of enhancing customer satisfaction and profitability. Skilled in budgeting and finance, and adept at team motivation, I excel in creating efficient, customer-focused environments. My expertise in marketing and problem-solving has significantly boosted sales and customer engagement, showcasing my ability to drive success and innovation.
Overview
9
9
years of professional experience
Work History
Product Flow Specialist
Best Buy
10.2023 - Current
Managed inventory accuracy by overseeing product receiving, shipping, and shelf stocking to ensure optimal stock levels.
Facilitated efficient order fulfillment by coordinating online order pick-ups and ensuring timely processing.
Conducted regular stock counts and audits to maintain accurate inventory records and identify discrepancies.
Addressed replenishment issues by analyzing stock needs and coordinating with vendors and internal teams.
Implemented shrink prevention strategies to minimize loss and enhance store profitability.
Ensured seamless product flow throughout the store to meet customer demand and enhance shopping experience.
Assistant Supervisor
Famous Wine & Spirits (Family Business)
06.2016 - Current
Provided exceptional customer service by assisting customers with product selection, answering inquiries, and ensuring a positive shopping experience.
Processed sales transactions accurately using point-of-sale (POS) systems, handling cash, credit, and other payment methods.
Managed inventory control by receiving shipments, stocking shelves, rotating products, and ensuring accurate labeling.
Ensured compliance with liquor laws by verifying customer identification and adhering to age restriction policies.
Maintained store cleanliness and organization, ensuring a well-presented and safe shopping environment.
Executed merchandising strategies to enhance product visibility and maximize sales.
Monitored and prevented theft by following loss prevention procedures and maintaining store security.
Handled special orders and promotions by assisting customers with bulk purchases, event planning, and product recommendations.
Assistant Supervisor
Bourbon Barrel Bar & Grill (Family Business)
09.2023 - Current
Oversaw daily operations to ensure efficient service, high-quality customer experiences, and a profitable business.
Managed financial performance by budgeting, tracking expenses, setting pricing strategies, and optimizing revenue streams.
Implemented marketing strategies to attract and retain customers, including promotions, events, and social media engagement.
Ensured compliance with regulations by adhering to liquor licensing laws, health codes, and safety guidelines.
Managed inventory and supplier relations to ensure consistent stock levels and negotiate cost-effective purchases.
Maintained customer satisfaction by addressing feedback, resolving issues promptly, and enhancing the overall guest experience.
Developed and refined drink menus to align with customer preferences and industry trends, increasing sales and engagement.
Handled administrative tasks including payroll, scheduling, and vendor management to ensure smooth operations.
Assistant Manager
Tandoori Express (Family Business)
06.2024 - Current
Delivered exceptional customer service by greeting guests, taking orders, and ensuring a positive dining experience.
Managed food and beverage preparation to maintain quality, consistency, and compliance with health and safety regulations.
Processed transactions efficiently using point-of-sale (POS) systems, handling cash, credit, and mobile payments accurately.
Maintained restaurant cleanliness by following sanitation standards and ensuring a safe, organized dining and kitchen environment.
Collaborated with team members to optimize workflow, minimize wait times, and enhance overall service efficiency.
Handled inventory management by tracking stock levels, replenishing supplies, and reducing waste to maximize profitability.
Addressed customer concerns professionally, resolving issues to ensure satisfaction and repeat business.
Followed food safety guidelines by properly storing, handling, and preparing food to meet health and hygiene standards.
Supported promotional activities by upselling menu items, recommending specials, and assisting with marketing efforts.
Executed opening and closing duties including setting up workstations, balancing registers, and securing the premises.
Education
Associate of Arts - Business Administration And Accounting
Illinois State University
Normal, IL
05-2026
High School Diploma -
Maroa Forsyth High School
Maroa, IL
05-2022
Skills
Budget assistance
Sales monitoring
Recruiting and interviewing
Team leadership
Team motivation
Marketing
Budgeting and finance
Employee supervision
Problem-solving
Customer relations
Sales strategies
Customer service
Accomplishments
Resolved product issue through consumer testing.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Interests
Gym Workouts
Video Gaming
Reading
Playing Sports
Music
Watching Movies and TV Shows
Volunteering
Cars
Timeline
Assistant Manager
Tandoori Express (Family Business)
06.2024 - Current
Product Flow Specialist
Best Buy
10.2023 - Current
Assistant Supervisor
Bourbon Barrel Bar & Grill (Family Business)
09.2023 - Current
Assistant Supervisor
Famous Wine & Spirits (Family Business)
06.2016 - Current
Associate of Arts - Business Administration And Accounting