Summary
Overview
Work History
Education
Skills
Timeline
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Simone Lewis

Carol Stream

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience

Work History

Health Care Assistant

Addus Healthcare
01.2023 - Current
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Participated in ongoing training opportunities to stay current with best practices in health care aide services.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Documented vital signs to inform nurses and physicians of any changes in patient status.

ASSISTANT MANAGER

JUST FOOD FOR DOGS CHICAGO
10.2021 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.


Assistant Store Supervisor

KAMORA'S BOUTIQUE
07.2020 - 12.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

DECORATOR/DRIVER

TINY FLOWERS LANSING
02.2018 - 11.2020
  • Consistently received positive feedback from clients regarding attention to detail, creativity, professionalism.
  • Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
  • Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
  • Organized workflow efficiently to meet tight deadlines, enabling timely project completion.

PARTY HOST

GIZMOS FUN FACTORY ORLAND PARK
04.2016 - 11.2018
  • Supervised children's activities, maintaining happiness, safety and well-being.
  • Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
  • Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
  • Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.

Education

COLLEGE -

HAROLD WASHINGTON
CHICAGO, IL
08.2023

High School Diploma -

Rich South
Richton Park, IL
05.2018

Skills

  • DETAIL-ORIENTED
  • SKILL MANAGEMENT
  • AMBITIOUS
  • DEPENDABLE
  • FAST LEARNER
  • LEADERSHIP

Timeline

Health Care Assistant

Addus Healthcare
01.2023 - Current

ASSISTANT MANAGER

JUST FOOD FOR DOGS CHICAGO
10.2021 - 06.2023

Assistant Store Supervisor

KAMORA'S BOUTIQUE
07.2020 - 12.2021

DECORATOR/DRIVER

TINY FLOWERS LANSING
02.2018 - 11.2020

PARTY HOST

GIZMOS FUN FACTORY ORLAND PARK
04.2016 - 11.2018

COLLEGE -

HAROLD WASHINGTON

High School Diploma -

Rich South

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